Xiujing Chen
San Francisco,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
PetroChina Company USmile Convenience Store
07.2011 - 10.2021
- Assist customers with their purchases and provide product information
- Operate cash register and handle financial transactions accurately
- Maintain a clean and organized store environment
- Receive and process shipments of merchandise
- Assist with inventory management and restocking of products
- Perform other duties as assigned by management
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Ensure that every customer receives remarkable customer service.
Education
Bachelor Of Arts For Teaching - Chinese Cultural Studies
South China Normal University
Guangdong, China 06.2011
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
- Retail Operations
- Customer Relations
- Display Setup
- Stock Rotations
- Inventory counting
- Order Management
- Sales Strategies
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant Store Manager
PetroChina Company USmile Convenience Store
07.2011 - 10.2021
Bachelor Of Arts For Teaching - Chinese Cultural Studies
South China Normal University
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