Objective: Medical Assistant with proven customer service and clerical skills requiring a high level of organization and attention to detail; currently trained in conducting patient interviews, laboratory/screening tests and medical office functions. OSHA trained and HIPAA aware. Qualifications:
Ability to manage multiple priorities in a fast paced and rapidly changing environment.
Preforming routine office duties and problem solving abilities.
5 year experience in Customer Service.
Excellent written and verbal communication skills and multitasking.
Great organizational skills and ability to manage time and task deadline
Work well under pressure and in a team.
Focused on detail
Overview
12
12
years of professional experience
Work History
Medical Coordinator
Southwest Key Program
Brownsville, TX
07.2018 - Current
Medical services documented in UAC (Unaccompanied Children Portal), PCC (Pointclickcare) website, and Excel trackers daily.
Documentation filed included primary care physician consultations, immunizations, tuberculosis clearance, and specialty.
Organize and assessing, facilitating and monitoring all components of youths medical services.
Medical request payment visits and ordered test approval required TAR requested in point comfort underwriters website.
Administered necessary medication for youth upon request.
Assessed emergency situations and prioritized medical care for youth.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Remained level-headed and proactive during emergency situations.
Medical Assistant
Med-win Family Medicine
Brownsville, TX
01.2017 - 01.2018
Patient triage, recorded vital signs, explained treatment procedures and provided patient education.
Assisted the physician during examination.
Experienced with prior authorization approvals, inventory, DME forms, front office, and Lab requisition orders, draw blood for lab send out, able to identify lab tubes depending labs requested.
Prepare and administer medications as directed by a physician.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Stock Manager
Abercrombie & Fitch
The Woodlands, TX
01.2013 - 01.2015
Worked as a stock manager, managed and trained over 40 stock employees.
Assisted in scheduling and preformed interviews.
Organized and managed time and completed tasks deadline.
Adhered to regulatory, security, and audit procedures.
Coordinated with store manager on inventory purchases, updates and replacements.
Education
Certified Clinical Medical Assistant -
Southern Careers Institute Inc
Brownsville, TX
06.2017
Criminal Justice
South Texas College
McAllen, TX
2012
High School Diploma -
Homer Hanna High School
Brownsville, TX
2011
Skills
Microsoft Office, IDC9/CPT Coding, Access, Power Point, Excel, and Outlook
EClinicalworks experience
Telephone and Reception and Fax
Patient Charting & Scheduling
Administrative Skills
Team management
Communications
Phlebotomy/Lab
Patient triage
First Aid/CPR Certified
Organization
Supervision
Inventory management
Affiliations
Employee of the month of January 2020. (Southwest Key Programs)
Employee of the month of April 2021. (Southwest Key Programs)