Xochil Rodriguez
Goleta,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Room Service Supervisor
San Ysidro Ranch
06.2021 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Environmental Services Housekeeper
Santa Barbara Cottage Hospital
01.2016 - 06.2021
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Education
High School Diploma -
Alice F Schott Continuing Education Center
310 W Pueblo St, Santa Barbara, CA06.2024
Skills
- Communications Protocols
- Production Reporting
- Staff Scheduling
- Maintaining Clean Work Areas
- Service Quality Standards Evaluation
- Teamwork and Collaboration
- Menu Pricing and Writing
- Food and Beverage Service
- Work Station Assignments
- Active Listening
- Customer Relationship Management
- Document and Records Management
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Room Service Supervisor
San Ysidro Ranch
06.2021 - Current
Environmental Services Housekeeper
Santa Barbara Cottage Hospital
01.2016 - 06.2021
High School Diploma -
Alice F Schott Continuing Education Center
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