Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xochil Sanchez

Operations Management
Stockton,CA

Summary

Hands-on manager successful in maintaining consistent high-quality, on-time delivery to both internal and external customers. Well-organized, proactive, and resourceful in dealing with routine and complex operational issues. Experienced team-builder with focus on staff development and growth.

Overview

10
10
years of professional experience

Work History

Production Supervisor

American Custom Meats
11.2024 - Current
  • Responsible for team of 2 floor supervisors and 50+ employees.
  • Resolve issues quickly to maintain productivity goals.
  • Coordinate with other departments to maintain smooth and efficient product flow.
  • Improve product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Optimize workflow through effective resource allocation and scheduling adjustments.
  • Implement safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
  • Create an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
  • Maintain accurate documentation of production data, enabling informed decision-making for process improvements.
  • Train staff of direct labor employees to perform assembly and manufacture of specified products.
  • Establish clear priorities and production quality standards.
  • Evaluate team member performance regularly to identify and resolve productivity concerns.
  • Mentor team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Prepare in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Evaluate existing production processes and identified areas for improvement.
  • Manage inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
  • Coordinate cross-functional teams during new product launches to transition from design to manufacturing stages.
  • Streamline communication between departments, fostering a collaborative work environment for efficient problemsolving.
  • Contribute to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
  • Consistently meet production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Manage daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
  • Collaborate with R&D to pilot new products, seamlessly integrating innovations into production lines.
  • Optimize labor allocation, matching skill sets with task requirements to improve output quality.
  • Cultivate culture of excellence and accountability, leading by example and providing clear expectations.
  • Resolve production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
  • Increase team morale and productivity by fostering inclusive and supportive work environment.
  • Oversee inventory management, reducing waste by implementing just-in-time inventory practices.
  • Manage staff hiring, training and supervision.
  • Collaborate with other leaders and executives to direct workflow and support operations.

Warehouse Supervisor

Medline Industries, Inc
05.2024 - 11.2024
  • Responsible for team of 3 leads and 50+ employees.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Used warehouse management software to reconcile daily inventory.
  • Supervised shipping and handling operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Determined staffing needs, developing schedules to staff all shifts.

Production Control Supervisor

Tesla
03.2023 - 02.2024
  • Responsible for team of 2 leads, and 25+ warehouse employees.
  • Oversaw all receiving, shipping, conveyance, and materials within facility.
  • Reduced product-shortage related downtime by 20%.
  • Reduced accident frequency from monthly incidents to a frequency of less than every 5 months.
  • Oversaw implementation of 4 new lines, including part presentation, min/max levels, physical and systemic flow, etc. with a 20% staff increase.
  • Daily GEMBA walks with senior management to align on continuous improvement initiatives.
  • Project management responsibilities in association with KPI objectives.
  • Completed weekly root cause analyses addressing top internal variances and part shortages with tangible corrective actions.
  • Oversaw and supported new warehouse layouts to accommodate new equipment and maximize space utilization.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Collaborated with manufacturing and supply chain management.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.

Production Manager

Calavo
03.2022 - 03.2023
  • Responsible for team of 3 supervisors, 6 leads, and approximately 140 production associates.
  • Resolved issues quickly to maintain productivity goals.
  • Implemented 1st Article to reduce rework rates.
  • Reduce number of employees working 6-day work week to lower overtime trends.
  • Oversaw transition of 3 production lines across facilities.
  • Decreased employee injury rate by 30%.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Wrote and conducted formal performance reviews for production personnel.
  • Delivered direct feedback to senior management regarding project visibility and status, as well as production data and reports.
  • Trained in and implemented emergency response procedures to protect team members and property.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.

Orthodontic Patient Coordinator

Kids Care Dental & Orthodontics
07.2021 - 03.2022
  • Oversaw 3 locations for Orthodontic care; handling all scheduling, insurance claims, and patient documentation.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Managed admissions and patient flow while organizing patient care.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.

Delivery Support Associate

RH
03.2020 - 07.2021
  • Maintain and average 3 driver calls per hour to assist with in-the-moment deliveries, routes, service stops, and failed inspections to ensure customer resolution is met in a timely fashion without disrupting routes and driver needs.
  • Work closely with distribution centers and delivery agents to ensure deadlines are met, and clients receive first-quality product.
  • Organize and provide feedback based on trends in shortages/overages, mis-ships, second-quality product, as well as lack of communication regarding reschedules, delivery exceptions, or poor delivery experiences.
  • Part of core team who investigates, “Hot Sheets”, in which poor customer survey (regarding delivery) is assessed from early processing in distribution centers to delivery in the home to determine where internal partners failed, and followed up with customer outreach to delight in-the-moment.
  • Assist all other departments in Delight with backend processes and accesses such as scheduling, delivery and return checklists, inventory control, or order analysis to support in delighting their clients.

Shift Supervisor

Starbucks
06.2015 - 10.2020
  • Oversaw Starbucks partners and operations at 6 different locations.
  • Mentored team and peers in leadership development.
  • Reviewed and adjusted inventory management to reduce food waste while growing in food and beverage sales.
  • Adjusted staffing levels as necessary to meet labor needs and metrics.
  • Assisted in period planning, and cultivating store goals and environment.
  • Served as a supervisor trainer.
  • Assisted in recruitment and interviewing.

Education

Microbiology

Fresno City College
Fresno, CA

Microbiology

San Joaquin Delta College
Stockton, CA

Skills

    Manufacturing Management: Operations and Production

    Metrics Management

    Strong Leadership Abilities

    Materials Management

    Training Skills

    Safety and Sanitation Standards

    Quality Assurance

    OSHA Regulations

    Ishikawa Failure Effects Mode Analysis

    Cost Reduction

    Floor Space Maximization

    Safety Oversight

    Space Planning

    Warehouse Operations

    Team Building and Leadership

Timeline

Production Supervisor

American Custom Meats
11.2024 - Current

Warehouse Supervisor

Medline Industries, Inc
05.2024 - 11.2024

Production Control Supervisor

Tesla
03.2023 - 02.2024

Production Manager

Calavo
03.2022 - 03.2023

Orthodontic Patient Coordinator

Kids Care Dental & Orthodontics
07.2021 - 03.2022

Delivery Support Associate

RH
03.2020 - 07.2021

Shift Supervisor

Starbucks
06.2015 - 10.2020

Microbiology

Fresno City College

Microbiology

San Joaquin Delta College

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