Xochilt Lopez
Owensboro,KY
Summary
With 10 years of experience in a fast-paced healthcare setting. Proficient in administrative tasks, patient care, and phlebotomy. Excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
KMA
Hillscrest Care and Rehab
Owensboro, KY
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored vital signs during medication administration to quickly identify complications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
SRNA
Twin Rivers Regional Medical Center
Owensboro, KY
08.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Mobile Phlebotomist
Solaris diagnostics
Owensboro, KY
02.2022 - 08.2023
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Provided education to patients regarding the collection process and answered any questions they may have had.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
- Prepared materials for phlebotomy such as antiseptics, gauze pads and tourniquets.
- Ensured that equipment was properly sterilized before use according to established protocols and guidelines.
Mobile Phlebotomist
Springs diagnostic
Owensboro, KY
02.2018 - 01.2022
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Provided education to patients regarding the collection process and answered any questions they may have had.
- Prepared materials for phlebotomy such as antiseptics, gauze pads and tourniquets.
- Assisted with the training of new Mobile Phlebotomists by providing guidance and instruction on proper techniques.
- Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
- Maintained an organized work area by ensuring supplies were stocked, cleaned up after each procedure.
Education
Associate of Science - Nursing
Henderson Community College
Henderson, KY12-2026
Medical Assistant - Science Education
Ross Medical Education Center
Owensboro, KY09-2015
High School Diploma -
Apollo High School
Owensboro, KY05-2014
Some College (No Degree) - Nursing Assistance
Owensboro Community And Technical College
Owensboro, KYSome College (No Degree) - Kentucky Medication Aide
Henderson Community College
Henderson, KYSkills
- Accuracy and Precision
- Client Support
- [Language] Fluency
- Interpersonal Communication
- Client Confidentiality
- Attention to Detail
- Compassionate communication
- Patient Care
- Basic Life Support
- Vital signs monitoring
- Complex Problem-Solving
- Compassion and Empathy
- Direct Patient Care
- Infection control procedures
- Collecting specimens
- Medical terminology knowledge
- Electronic Charting
- Monitoring fluids
- Patient Relations
- Safety Precautions
- Adaptable
- Blood collection
- Infection Control
- Venipuncture
- Data Entry
- Specimen Preparation
- Health Education
- Specimen handling
- Communication abilities
- Venipuncture Expertise
- Hemoglobin Testing
- Anatomy and physiology
- HIPAA Compliance
- Blood transfusions
- Diagnostic Testing
- Patient support
- Sanitation and sterilization
Timeline
KMA
Hillscrest Care and Rehab
05.2024 - Current
SRNA
Twin Rivers Regional Medical Center
08.2023 - Current
Mobile Phlebotomist
Solaris diagnostics
02.2022 - 08.2023
Mobile Phlebotomist
Springs diagnostic
02.2018 - 01.2022
Associate of Science - Nursing
Henderson Community College
Medical Assistant - Science Education
Ross Medical Education Center
High School Diploma -
Apollo High School
Some College (No Degree) - Nursing Assistance
Owensboro Community And Technical College
Some College (No Degree) - Kentucky Medication Aide
Henderson Community College