Hardworking and dedicated leader with over 10 years of Retail Management experience. Building talent by encouraging and assisting team members towards achieving their next goals within the company by providing all of the necessary tools for success. Knowledgeable in overall store operations that can be applied to other job positions which inlcude: payroll management, loss/ profit report management, training and developing new and current staff, as well as hiring and termination in partnership with HR. I am also fluent in both English and Spanish which enables me to assist a larger number of customers/ clients. I recently completed the Arizona required Pre-Licensing training through OnCourse Learning and am currently in the process of working towards attaining my license to become a Loan Officer.
I was hired as an Assistant Store Manager for ROSS in November of 2016. My core responsibilities as an ASM are overall store operations.
Contributed to merchandising ideas to help drive department sales. Worked closely with our Food Business partner to help regulate and improve product quality and provide consistency for our guests. In charge of addressing and correcting any communication issues with staff in an effective manner. Conducted interviews, determined hiring needs, staff promotions and terminated employees when necessary. Completed weekly schedules according to company payroll policies. Trained and supervised employees on inventory management and restocking merchandise when shipments are received. Responsible for ordering merchandise and packaging supplies, while maintaining records of all transactions.
Responsible for setting planograms based on company requirements and replenished floor stock to ensure product availability for customers. Administered all point of sale opening and closing procedures which included operating a cash register to process cash, check and credit card transactions. Recommended merchandise based on customer needs and maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Administered all point of sale opening and closing procedures. Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.