Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xochitl Dombrosky

Phoenix,AZ

Summary

Hardworking and dedicated leader with over 10 years of Retail Management experience. Building talent by encouraging and assisting team members towards achieving their next goals within the company by providing all of the necessary tools for success. Knowledgeable in overall store operations that can be applied to other job positions which inlcude: payroll management, loss/ profit report management, training and developing new and current staff, as well as hiring and termination in partnership with HR. I am also fluent in both English and Spanish which enables me to assist a larger number of customers/ clients. I recently completed the Arizona required Pre-Licensing training through OnCourse Learning and am currently in the process of working towards attaining my license to become a Loan Officer.

Overview

17
17
years of professional experience

Work History

Store Manager

Ross Stores
Phoenix, AZ
09.2018 - 08.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Responsible for hiring, onboarding and training new employees as well as partnering with Human Resources if any terminations were required.

Assistant Store Manager

Ross Stores
2020 N 75th Ave
11.2016 - 08.2018

I was hired as an Assistant Store Manager for ROSS in November of 2016. My core responsibilities as an ASM are overall store operations.

  • I am responsible for hiring and staffing, associate training
  • Creating weekly store schedules, assisting with merchandising and store presentation, along with overseeing our STEP and SPS teams.
  • Conduct weekly statuses with the 3 Area Supervisors in our building and provide feedback and guidance when needed.

Food Team Leader

Target
16806 N 7th St
10.2009 - 11.2016

Contributed to merchandising ideas to help drive department sales. Worked closely with our Food Business partner to help regulate and improve product quality and provide consistency for our guests. In charge of addressing and correcting any communication issues with staff in an effective manner. Conducted interviews, determined hiring needs, staff promotions and terminated employees when necessary. Completed weekly schedules according to company payroll policies. Trained and supervised employees on inventory management and restocking merchandise when shipments are received. Responsible for ordering merchandise and packaging supplies, while maintaining records of all transactions.

Electronic Specialist

Target
2727 W Agua Fria Freeway
09.2007 - 10.2009

Responsible for setting planograms based on company requirements and replenished floor stock to ensure product availability for customers. Administered all point of sale opening and closing procedures which included operating a cash register to process cash, check and credit card transactions. Recommended merchandise based on customer needs and maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Cashier

Target
2727 W Agua Fria Freeway
08.2005 - 09.2007

Administered all point of sale opening and closing procedures. Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Education

High School Diploma -

Thunderbird High School
Phoenix, AZ
2007

Skills

  • Fluent in both English and Spanish
  • Team Development
  • Loss Prevention
  • Customer Service Management
  • Talent Recruitment
  • Employee Training
  • Store Merchandising
  • Retail Inventory Management
  • Operations Management
  • Payroll Management
  • HR Policies and Procedures

Timeline

Store Manager

Ross Stores
09.2018 - 08.2022

Assistant Store Manager

Ross Stores
11.2016 - 08.2018

Food Team Leader

Target
10.2009 - 11.2016

Electronic Specialist

Target
09.2007 - 10.2009

Cashier

Target
08.2005 - 09.2007

High School Diploma -

Thunderbird High School
Xochitl Dombrosky
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