Xochitl Evans
Saint Pauls,NC
Summary
Organized and dependable Mobile Expert successful at managing multiple priorities with a positive attitude and efficiency. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Mobile Expert
T-Mobile
11.2021 - Current
- Monitored wireless sales space to establish familiarity with various carriers.
- Performed in-store product demonstrations at assigned events.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Assisted and supported training of new sales associates.
- Ran store and operations while leadership was unavailable.
Salesperson
Valley Auto World Volkswagen
08.2020 - 06.2021
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting the appropriate vehicle.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Administrative Assistant
Intellaclaim
09.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Contacted attorneys and scheduled depositions, mediations and submitted any required legal documents to expedite claim.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06.2013
Skills
- Creative Solutions
- Client Needs Assessment
- Customer Interaction
- Inventory Oversight
- Teamwork and Collaboration
- Suggestive Selling
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Team Cooperation
- Goal-Driven
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mobile Expert
T-Mobile
11.2021 - Current
Salesperson
Valley Auto World Volkswagen
08.2020 - 06.2021
Administrative Assistant
Intellaclaim
09.2017 - 08.2020
High School Diploma -
Homestead Senior High School
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