Assistant Clerk
West Harlem Group Assistance
07.2023 - 08.2023
- Reviewed files, records and other documents to obtain information to respond to requests.
- Enhanced office efficiency by managing and organizing files, records, and correspondence.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Operated office equipment, printers, copiers, and scanners.
- Delivered messages and ran errands.
