Xochitl Godinez
Satsuma,FL
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Shipment
Old navy
Saint Augustine, Florida
11.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Seasonal Worker
Bass Pro Shops
Saint Augustine, Florida
11.2025 - Current
- Assisted in daily operations, ensuring smooth workflow during peak seasons.
- Managed inventory levels, restocking supplies as needed to maintain efficiency.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Cleaned, organized, and maintained backroom storage areas.
- Assisted shoppers in locating desired items within the store.
- Stocked shelves with incoming inventory items.
- Greeted customers entering the store and answered inquiries.
- Operated a cash register to process customer payments.
Translator and Interpreter
Mass builders
Bunnell, Florida
12.2024 - Current
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Translated documents from English to Spanish and vice versa for various clients.
- Performed quality assurance checks on completed translations prior to delivery to customers.
- Communicated regularly with clients regarding changes or updates needed in translated materials.
- Delivered real-time, accurate oral translations and interpretations for clients.
Owner
The G’s framing Inc
Palm Coast, Fl
05.2022 - 09.2023
- Oversaw budgeting and financial management.
- Reviewed legal documents related to business operations.
- Developed policies and procedures for the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with applicable laws and regulations related to business operations.
- Monitored performance of personnel against goals set forth by the company.
- Researched potential partners in order to expand services offered.
- Maintained relationships with existing clients by providing superior customer service.
- Hired and trained new department managers to increase team oversight and productivity.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Medical Receptionist
9a imaging
Jacksonville, Florida
01.2019 - 12.2022
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Ordered office supplies as needed to maintain inventory levels.
- Answered phones promptly and directed calls appropriately.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Straightened up waiting room to maintain neat and organized space.
- Greeted patients and managed front desk operations efficiently.
- Assisted medical staff by coordinating patient flow during visits.
Sales Representative
Victoria's Secret & PINK
Jacksonville, FL
10.2016 - 12.2019
- Negotiated pricing contracts with customers to maximize profits.
- Analyzed customer feedback to improve products and services.
- Collaborated with marketing team to create promotional materials for products and services.
- Developed key customer relationships to increase sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Catapult Academy
Jacksonville, FLSkills
- Labor Relations
- Business Management
- Budget Administration
- Team Oversight
- Hiring and staffing
- Contract negotiation expertise
- Bilingual (English,Spanish)
- multitasking
- Customer service
- Policy development
- Relationship building
- Attention to detail
- Problem solving
- Teamwork and collaboration
Timeline
Shipment
Old navy
11.2025 - Current
Seasonal Worker
Bass Pro Shops
11.2025 - Current
Translator and Interpreter
Mass builders
12.2024 - Current
Owner
The G’s framing Inc
05.2022 - 09.2023
Medical Receptionist
9a imaging
01.2019 - 12.2022
Sales Representative
Victoria's Secret & PINK
10.2016 - 12.2019
High School Diploma -
Catapult Academy