Xochitl Martinez De Cruz
16427 Calahan St. North Hills,CA
Summary
Proven leader in food service management at LAUSD, adept at enhancing customer satisfaction and streamlining operations. Skilled in staff supervision and food storage, significantly reduced food waste and fostered team development. Proactive approach ensured high-quality standards, optimizing inventory management and elevating staff performance through effective training and motivation. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Detail-oriented team player with strong organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Manager I
LAUSD
07.2023 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced food waste by closely monitoring inventory levels.
Leave to Hire Food Service Manager IV
LAUSD
04.2023 - 06.2023
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Food Service Manager I
LAUSD
10.2018 - 04.2023
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
English As A Second Language (ESL)
North Valley Occupational Center
Mission Hills, CA06.2022
Record Keeping, #1672 (21 Hrs.)
LAUSD Food Services Branch
Mulholland MS06.2004
No Degree - Supervision, 2039 (18 Hrs.)
LAUSD Food Services Branch
Mulholland MS05.2004
No Degree - Entry Level, #1778 (15 Hrs.)
LASD Food Services Branch
Mulholland MS04.2002
MBA - Bussines Administration
University of Oaxaca, Mex.
Oaxaca, Mex07.1992
Skills
- Customer Service
- Staff Supervision
- Staff Leadership
- Portion Control
- Cross-Training Staff
- Team Development
- Hiring procedures
- Performance Evaluations
- Staff Motivation
- Quality Control
- Food Preparation
- Allergy awareness
- Equipment management
- Production records
- Ordering Supplies
Certification
- ServSafe certification #18671372
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Manager I
LAUSD
07.2023 - Current
Leave to Hire Food Service Manager IV
LAUSD
04.2023 - 06.2023
Food Service Manager I
LAUSD
10.2018 - 04.2023
English As A Second Language (ESL)
North Valley Occupational Center
Record Keeping, #1672 (21 Hrs.)
LAUSD Food Services Branch
No Degree - Supervision, 2039 (18 Hrs.)
LAUSD Food Services Branch
No Degree - Entry Level, #1778 (15 Hrs.)
LASD Food Services Branch
MBA - Bussines Administration
University of Oaxaca, Mex.
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