Xochitl Rios-Ellis
Long Beach,CA
Overview
2
2
years of professional experience
Work History
Visitor Services Associate
Museum Of Latin American Art
03.2023 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific departments.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answer general Museum questions in-person and over phone using proper phone etiquette,
direct individuals; assist with booking groups/school tours; market Museum events and
programs.
Floral Designer, Writer and Editor
The Scarlet Flower
05.2022 - 02.2023
- Conducted and facilitated sales in person, over phone, and through email.
- Named and wrote descriptions of our products for company website and social media.
- Proofread and wrote itemized budget proposals for events of all sizes.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Scheduled meetings for myself or lead floral designer with clientele to discuss special occasion floral design for events such as weddings.
Stage Manager
Morgan Wixson
01.2022 - 03.2022
- Took minutes and production meetings.
- Prepared rehearsal studio by gathering set furniture, props and costumes.
- Worked with director to develop effective use of rehearsal times.
- Communicated what was needed by every department to producers.
- Arranged production schedules for all cast and technical crew members.
Research Assistant
Center For Latino Community Health At CSULB
01.2022 - 03.2022
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced research environment.
- Transcribed audio recordings from focus groups in both English and Spanish.
- Maintained up-to-date records of research activities and results for future reference.
Education
Bachelor of Arts - Theater Arts
University of California - Santa Cruz, CA
Santa Cruz, CA06.2020
Skills
- Scheduling/ Calender Management
- Writing/ Editing/ Proofreading
- Project Management
- Transcription
- Client Consultations
- Phone Etiquette
- Spreadsheet Tracking
- Community Organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Visitor Services Associate
Museum Of Latin American Art
03.2023 - Current
Floral Designer, Writer and Editor
The Scarlet Flower
05.2022 - 02.2023
Stage Manager
Morgan Wixson
01.2022 - 03.2022
Research Assistant
Center For Latino Community Health At CSULB
01.2022 - 03.2022
Bachelor of Arts - Theater Arts
University of California - Santa Cruz, CA
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