Xol Roggow, DRE 01753792
Folsom,California
Summary
Motivated customer service expert with a successful track record managing a new home sales office and overseeing a buyer specialist department in residential real estate. Thrives in collaborative team environments and takes ownership of tasks independently. Transitioning back into the workforce after dedicating years to being a stay-at-home parent, eager to leverage professional skills once more.
Overview
17
17
years of professional experience
Work History
Concierge
Cogir Memory Care
10.2022 - 09.2023
- Greeted residents' family.
- Organized and scheduled community tours.
- Maintained safety of the residents.
- Provided exceptional customer service to residents and families, addressing inquiries and resolving concerns promptly.
- Coordinated activities and events for residents, enhancing engagement and community involvement.
- Developed relationships with local vendors, securing quality services at competitive rates for residents' needs.
- Managed scheduling for transportation services, ensuring timely arrivals for appointments and outings.
Realtor, Buyers Specialist
RE/MAX Gold
04.2008 - 11.2010
- Vigorously faced a down market as a successful team member.
- Managed over 20 home purchases from accepted offer until close of escrow.
- Excelled in door-to-door marketing, cold calling, open houses and creating relationships through a persistent follow up process.
- Anticipated my client's needs and exceeded expectations.
Realtor, New Home Sales
McMillin Homes
07.2006 - 04.2008
- Greeted, shared all details of my community and created successful relationships.
- Procured 55 transactions within 21 months.
- Awarded highest dollar volume 2007 (31 transactions, equaling $11,835,551.00).
- Managed and maintained a model home complex, valued at over $5 million dollar.
Education
Associate of Science - Nursing Practice
Fresno City College
Fresno, CA01-1999
Skills
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Effective communication
- Adaptability and flexibility
- Relationship building
- Team management
- Professionalism
- MS office
Timeline
Concierge
Cogir Memory Care
10.2022 - 09.2023
Realtor, Buyers Specialist
RE/MAX Gold
04.2008 - 11.2010
Realtor, New Home Sales
McMillin Homes
07.2006 - 04.2008
Associate of Science - Nursing Practice
Fresno City College
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