Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Goody's Chocolates And Ice Cream
Sunriver, OR
06.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Shift Lead
Goody's Chocolates And Ice Cream
Sunriver, OR
03.2021 - 06.2023
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.