Nikole Yanez
Tampa,FL
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Order Filler
Walmart
08.2022 - 03.2024
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Pre-assembled containers to be easily selected by packing associates.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Picked and packed order items.
- Supervised and trained new staff in performing census.
- Stocked shelves to match planogram images and instructions.
Pizza Maker
Domino's Pizza
01.2020 - 04.2021
- Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
- Reduced customer waiting by batch cooking popular items during rush times.
- Monitored food temperatures to meet quality and safety standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Cleaned and sanitized work areas, utensils and equipment.
- Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
Server
Smoothie King
03.2018 - 06.2020
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Served food and beverages promptly with focused attention to customer needs.
Education
Technical Degree - Technical Degree
Aguilas Internacional Técnical
Tampa, FL05.2023
High School Diploma -
Alonso High School
Tampa, FL05.2022
Skills
- Shipping knowledge
- Stock management
- Teamwork and Collaboration
- Storage Organization
- Quick Learner
- Customer Service
- Order Accuracy
- Order picking and processing
- Stocking
- Order Filling
- Retail Merchandising
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Order Filler
Walmart
08.2022 - 03.2024
Pizza Maker
Domino's Pizza
01.2020 - 04.2021
Server
Smoothie King
03.2018 - 06.2020
Technical Degree - Technical Degree
Aguilas Internacional Técnical
High School Diploma -
Alonso High School
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