Xuan Zhang
New York,NY
Overview
9
9
years of professional experience
Work History
Development, Marketing and Grant Intern
Familial Dysautonomia Foundation Inc
01.2020 - 12.2020
- Graphic design project such as creating Youtube banners, constructing e-blasts using Constant Contact and designing posters, logos and journal pages using Canvas.
- Special event prep and management, from event outreach to soliciting silent auction donations.
- Grant research and grant writing.
- Provide general office support.
- Working with volunteers.
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns and social media content.
Restaurant Owner
Kuan's Bar & Dining
06.2016 - 07.2017
- Strategized concepts and created restaurant from start.
- Worked on marketing and advertising business using traditional marketing strategies and non-traditional strategies.
- Managed financial and business operations, including payroll, daily deposits and cost controls.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Event Manager
Nali Garden
03.2016 - 05.2016
- Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Personal Assistant
The Taco Bar
07.2015 - 02.2016
- Handled all incoming information requests for several busy executives.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
- Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Filed paperwork and organized computer-based information.
- Grew repeat client base by 10% through effective marketing and customer service.
Team Assistant
Seimens Information Systems Limited
11.2014 - 06.2015
- Organized corporation annual Christmas party and provided onsite support throughout event to make sure it surpassed expectation.
- Page 2 of 3 Initiated corporate meetings and organizing company events.
- Coordinated negotiations and collaborations between departments at Siemens.
- Assisted team members of Technology Innovation Management Department with their daily tasks and projects.
- Created reimbursement documents and files through Siemens accounting system for team members’ business trips.
- Hangante Mechanical and Electrical Technology Company.
Intern
Hangante Mechanical And Electrical Technology Comp
11.2014 - 06.2015
- Assisted Human Resource Department manager with daily tasks.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Completed clerical tasks such as filing, copying and distributing mail.
- Answered incoming telephone calls, took down messages and provided information.
Clinical Nursing Student
Mont Sinai South Nassau
09.2023 - 12.2023
- Improved patient care by diligently monitoring and recording vital signs and symptoms.
- Enhanced communication with interdisciplinary team members, ensuring seamless coordination of care.
- Provided compassionate care to diverse populations, addressing unique cultural and language barriers.
- Promoted patient safety by consistently maintaining a clean and organized clinical environment.
- Participated in rounds with physicians, offering insights on patient conditions and relevant nursing interventions.
- Collaborated with fellow nursing students to complete group projects, fostering teamwork within the clinical setting.
- Demonstrated critical thinking skills in analyzing complex medical situations for appropriate nursing action.
- Developed strong rapport with patients through active listening, empathy, and effective communication skills.
- Applied evidence-based practice principles in providing high-quality nursing care for optimal patient outcomes.
- Gained hands-on experience in multiple clinical settings including medical-surgical units, emergency rooms, long-term care facilities, pediatric wards among others.
- Conducted thorough head-to-toe assessments for newly admitted patients while making careful documentation of findings.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Observed patient behaviour and reported changes to nurse in charge for resolution.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Performed regular rounds to check on well-being of patients.
Education
Bachelor of Science - Health And Wellness
New York Institute of Technology
Old Westbury, NY05.2024
Bachelor's degree - Marketing
New York Institute Of Technology
Manhattan, United States12.2021
Bachelor's degree - Hospitality Tourism and Leisure
George Brown College
Toronto, Canada2013
Bachelor's degree - Tourism Management
University College Birmingham
Birmingham, United Kingdom 2012
Skills
- Operations/General office support
- Project support
- Marketing and advertising strategizing
- Event Management
- Social Media Management
- Campaign development
- Chinese - Speaking and Writing
- Graphic Design
- Microsoft Office 365
- Google G - Suite
Timeline
Clinical Nursing Student
Mont Sinai South Nassau
09.2023 - 12.2023
Development, Marketing and Grant Intern
Familial Dysautonomia Foundation Inc
01.2020 - 12.2020
Restaurant Owner
Kuan's Bar & Dining
06.2016 - 07.2017
Event Manager
Nali Garden
03.2016 - 05.2016
Personal Assistant
The Taco Bar
07.2015 - 02.2016
Team Assistant
Seimens Information Systems Limited
11.2014 - 06.2015
Intern
Hangante Mechanical And Electrical Technology Comp
11.2014 - 06.2015
Bachelor of Science - Health And Wellness
New York Institute of Technology
Bachelor's degree - Marketing
New York Institute Of Technology
Bachelor's degree - Hospitality Tourism and Leisure
George Brown College
Bachelor's degree - Tourism Management
University College Birmingham
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