Xuanita Copper
Baton Rouge,LA
Summary
Results-driven telecommunications technician with extensive expertise in the installation, maintenance, and troubleshooting of telecommunication systems. Proficient in fiber optic splicing and network configuration, consistently ensuring optimal system performance while prioritizing safety and efficiency. Known for a reliable and adaptable approach, fostering collaboration within teams to achieve project goals and deliver high-quality results. Strong problem-solving abilities and effective communication skills contribute to seamless operations and enhanced client satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Telecommunication Technician
AT&T
Baton Rouge, LA
03.2001 - Current
- Installed and maintained copper telephone cables, fiber-optic cables, and related equipment.
- Conducted quality assurance tests of circuits, lines, modems, and other telecommunication devices.
- Troubleshot technical issues with voice and data systems in a timely manner.
- Performed preventive maintenance on network devices to minimize downtime.
- Conducted site surveys to determine technical requirements for installations, relocations and upgrades.
- Verified service by testing circuits, equipment and alarms.
- Repaired, newly installed and updated equipment to ensure that it functioned properly and conforms to specifications, using test equipment, and observation.
- Collaborated with other workers to locate and correct malfunctions.
Calibration Technician
JMTest Systems
Baton Rouge, LA
01.1996 - 03.2001
- Conducted periodic reviews of existing processes to ensure compliance with established quality control procedures.
- Assisted in developing new methods for performing calibrations that improved accuracy and efficiency.
- Participated in Lean Six Sigma projects focused on improving workflow efficiency within the Calibration Department.
- Performed preventative maintenance on testing equipment according to manufacturer's instructions in order to maintain optimal performance levels.
- Performed calibrations on a wide variety of equipment, including electrical and temperature devices, in accordance with prescribed standards.
- Created reports summarizing results from each calibration activity according to established protocols.
- Utilized strong problem solving skills to troubleshoot complex technical problems related to instrumentation and calibration.
- Maintained cleanliness of laboratory area by adhering to strict safety regulations while ensuring adherence to good housekeeping practices.
- Reviewed engineering drawings and schematics to understand product specifications prior to initiating any calibrations or repairs.
Education
Mechanical Engineering
Southern University and A&M College
Baton Rouge, LA, USSkills
- Test equipment operation
- Writing reports
- Installation and maintenance
- Safety awareness
- Troubleshooting and resolution
- Attention to detail
- Adaptability and flexibility
- Time management abilities
- Analytical thinking
Accomplishments
- Achieved Senior Tech by completing multiple telecommunications assignments with accuracy and efficiency.
Certification
Fiber Optic Certification
Timeline
Telecommunication Technician
AT&T
03.2001 - Current
Calibration Technician
JMTest Systems
01.1996 - 03.2001
Mechanical Engineering
Southern University and A&M College