Kris Summerson
Silver Spring,MD
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Kramers
03.2023 - Current
- Oversaw book and merchandise inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Utilized social media to connect with target audience and increase brand awareness through Instagram, TikTok, and a weekly newsletter.
- Curated book lists for off-site author events and conventions.
- Improved website functionality by redesigning and updating format.
- Created a blog for booksellers to write articles, and edit and publish weekly.
Floor Manager
Kramers
06.2022 - 03.2023
- Oversaw bookseller performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Managed store inventory and organization to maintain availability of products.
- Handled cash accurately and prepared deposits.
Bookseller
Kramers
02.2022 - 06.2022
- Organized store merchandise shelves and displays to promote and maintain visually appealing environments.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Made personal recommendations for customers by sharing knowledge of current bestsellers and upcoming new releases.
- Collaborated with other staff to support smooth daily operations.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Recruiter
Stillwater Human Capital
07.2021 - 11.2021
- Contacted local communities with great job opportunities.
- Screened candidates for qualifications and conducted interviews during job fairs.
- Assisted HR with drug screening, background checks, and scheduling for orientation.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Talent Acquisition Specialist
ACI Federal
01.2021 - 07.2021
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Provided excellent communication between new hires and employees through emails, calls, and text messaging.
- Sourced and screened candidates for nursing roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Freelance Editor Graphic Novel Proposal
Remote
07.2020 - 08.2020
- Collaborated with author to deliver content of highest quality.
- Edited and reviewed content for grammar, spelling and punctuation.
Bookseller
Barnes & Noble
01.2020 - 03.2020
- Communicated with customers about locating desired books or items.
- Learned book-searching computer system to either locate, identify, or order the desired items.
- Organized and maintenance of bookshelves and store.
Editor Intern
Packingtown Review
01.2018 - 04.2018
- Proofread prose and poetry submissions for grammar and syntax errors before publication.
- Created the first MS Excel database of past-contributing authors’ and artists’ information.
- Wrote in-depth reviews on published pieces.
Assistant Event Coordinator
Event Staff at Christopher Newport University
08.2017 - 04.2018
- Cooperated with other event contributors, caterers and transportation services to ensure events met clients' requirements.
- Coorderinated with supervisors and staffers in a fast-paced working environment.
- Trained and supervised event staff to complete tasks on time.
Event Staff Supervisor
Event Staff at Christopher Newport University
01.2017 - 08.2017
- Organized staff keeping everyone on-task and safe in a fast-moving environment.
- Maintained and distributed information and equipment for university functions and events.
Education
Cardiff Metropolitan University
Cardiff, Wales01.2020
Bachelor of Arts - Writing
Christopher Newport University
Newport News, VA05.2018
Skills
- Training and development background
- Business operations knowledge
- Team leadership strength
- Operations Management
- Inventory Control
- Procurement
- Document Management
References
- Ashley Lechner, (843) 619-8038, Supervisor at Stillwater Human Capital
- Anna Robertson, anna.robertson18@gmail.com, Floor Manager at Kramers
- Erica Lasiewski, (757) 634-5674, Supervisor at Event Staff at CNU
Timeline
Assistant General Manager
Kramers
03.2023 - Current
Floor Manager
Kramers
06.2022 - 03.2023
Bookseller
Kramers
02.2022 - 06.2022
Recruiter
Stillwater Human Capital
07.2021 - 11.2021
Talent Acquisition Specialist
ACI Federal
01.2021 - 07.2021
Freelance Editor Graphic Novel Proposal
Remote
07.2020 - 08.2020
Bookseller
Barnes & Noble
01.2020 - 03.2020
Editor Intern
Packingtown Review
01.2018 - 04.2018
Assistant Event Coordinator
Event Staff at Christopher Newport University
08.2017 - 04.2018
Event Staff Supervisor
Event Staff at Christopher Newport University
01.2017 - 08.2017
Cardiff Metropolitan University
Bachelor of Arts - Writing
Christopher Newport University
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