Diligent Quality Assurance professional with solid background in ensuring product quality and adherence to industry standards. Proven track record of identifying and rectifying defects, contributing to enhanced operational efficiency. Demonstrated skills in meticulous testing methodologies and effective problem-solving.
Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. Reliable team player with focus on collaboration and adapting to evolving project needs. Proficient in quality control processes and detail-oriented analysis.
Overview
19
19
years of professional experience
Work History
Quality Assurance Specialist
Mid-Atlantic Regional Maintenance Center
08.2011 - 12.2022
DOD active security clearance: SECRET.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Normally, assigned in charge of 1 ship in overhaul and 2-3 ships with regular repairs in progress.
Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
Strengthened vendor relationships, conducting quality assessments of externally sourced components.
Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Liaised between quality control and other departments and contractors, providing project updates and consultation.
Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments.
Assisted Maintenance Teams (MT) with management of shipboard alteration installations, support services, and technical compliance. Provided training to ship's force with mandated policies and procedures for onboard Alteration Installation Team (AIT) modernization efforts. (i.e. authorization and check-in requirement, equipment installation verification, training and system testing).
Ship Systems Inspector
Norfolk Naval Shipyard
01.2011 - 08.2011
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Prepared reports detailing findings of inspections, investigations, and tests.
Reviewed work specification and other documents to assure adequate quality requirements are specified. Inspections conducted on major systems and include: propulsion turbines, reduction gears, main steam systems, main sea water systems, main lube oil systems, auxiliary steam systems, feed and condensate systems, gland seal and exhaust systems, high pressure steam drain systems, lube oil systems, refrigeration plants, air conditioning plants, H.P. and L.P. air systems, steam distilling systems, hydraulic systems, auxiliary sea water systems, fuel oil and compensating water systems, steering and diving systems, propellers and shafting, torpedo tubes, etc.
Applied auditing principles, statistical techniques, and continuous improvement methodologies to assess the adequacy of contractor processes to consistently conform to contractual requirements. Identified opportunities for process improvements through analysis of process measurement data. Experience of Quality Assurance Manufacturing; production methods, processes, inspection systems and testing techniques to determine product conformance to contractual quality and technical requirements; performing statistical and quality data analysis and evaluation to determine contractor compliance; and experience of acquisition quality assurance to design, plan, and implement an economical risk management program.
Nuclear Marine Machinist/ Submarine Refueling
Norfolk Naval Shipyard
01.2010 - 12.2010
Performed mechanical, piping, structural, decontamination, refueling, and overhaul work on Nuclear Reactor Plant material. Maintains a journeymen level comprehensive and practical knowledge of shipbuilding methods, practices, and techniques of engineering. Knowledge of ship repair practices and procedures, including understanding the construction, application, properties, operations and limitations of engineering systems, processes, structures, outfitting, marine machinery, hull structure, electrical applications, piping, devices, and materials as applicable to the overhaul, maintenance, testing, inspections, & repair of Navy ships in the shipbuilding industry. Participated and provided technical advice, guidance, and insight in Lean Rapid Improvement Events (RIEs) to streamline the disassembly, inspection, repair, and restoration of components of propulsion shafting, sail periscopes, and main and auxiliary sea water systems.
Performed as work leader of a 10 or more marine machinery mechanic crew for work being executed on nuclear powered submarines and other Naval vessels. This includes work on but not limited to Main and Auxiliary Sea Water, Reverse Osmosis, Vertical Launch Systems, Ship Service Turbine Generators, Trim and Drain, Sail, Condensate and Feed Water, High Pressure Drain, Torpedo Rooms, and Secondary Propulsion. Ensures Type 1 cleanliness is maintained in accordance with Norfolk Naval Shipyard directives as required by MilSTD 767. Aids supervisor in work execution and planning processes.
Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
Completed projects on time and under budget and maintained equipment and tools.
Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
Inspected completed parts to verify compliance with specifications and quality standards.
Bolstered client satisfaction levels by consistently meeting or exceeding expectations for accuracy and timeliness in the completion of assigned projects.
Reduced downtime by promptly diagnosing and repairing mechanical issues in various types of machinery.
Physical Science Technician
Norfolk Naval Shipyard
07.2009 - 12.2009
Trained on radiological work practices and procedures in direct support of maintenance associated with nuclear-powered ships and submarines. Training in nuclear power manual, radiation control, radiacs, exposure detection, and exposure reduction.
Experienced in handling and security of Naval Nuclear Propulsion Information (NNPI) material, refueling, nuclear related material, radioactive or non-radioactive; knowledge of scrapping, disposal, physical security, physical accountability and routing of radioactive material, initiating Quality Control Deficiency Reports (DR), and Deficiency Logs (DL); experience in verifying material nomenclature, national stock number (NSN); shelf-life status; computer systems, hazardous materials (HAZMAT). Able to be a member of the Radioactive Material Accountability Control Team (RAMACT). Capable of providing escort and transfer of radioactive materials (RAM) between work sites and storage facilities; receive, verify packaging, inventories and storage of RAM in controlled areas, ensuring compliance with regulations. Qualified Radiation and Contamination Worker per NAVSEA 389-0288, Article 107.
Assisted in developing comprehensive radiological control programs for new facilities or processes, ensuring a strong foundation for safe operations from inception.
Performed risk assessments for new projects or processes involving radioactive materials, supporting safe operational planning decisions.
Assisted in the successful decommissioning of contaminated facilities by implementing proper decontamination procedures and waste management practices.
Managed the disposal of radioactive waste in accordance with regulatory guidelines, minimizing environmental impact and potential hazards to public health.
Enhanced radiological safety by conducting routine surveys and implementing control measures.
Senior Quality Assurance Analyst
Electric Boat
03.2004 - 12.2008
Performed shipboard mechanical, piping, structural, non-destructive testing, basic electrical, paint, and sound isolation inspections on nuclear submarines IAW NAVSEA Standard Items, Test and Inspection Plans, and MIL-STANDARDS. Performed arrival, in-process, and pre-test/ final inspections to verify and document component, equipment, and system conformance to rigid specifications for satisfactory operational performance. Oversaw Critiques, Level 1 material, Product Quality and Vendor Evaluations. Trained personnel on managing and implementation of Quality Control (QC) program. Used precision measuring and inspection devices such as borescopes, depth gauges, micrometers, vernier calipers, tachometer, torque wrenches, surface comparators, pressure gauges, leak detectors, flow meters, etc. to ensure the accuracy of documented measurements. Provided programmatic support in the development and refinement of documentation associated with submarine Alteration Installation Team (AIT) availabilities, and quality initiatives. Used Technical Work Documents (TWDs), quality plans, audit schedules, deficiency reporting, quality program recommendations, and/or briefing materials. Reviewed Memorandums of Agreement and TWDs. Experienced in Quality Assurance procedures, SUBSAFE & Re-Entry Control (REC), DSS-SOC, Joint Fleet Maintenance Manual Control Work Packages, and Task Group Instructions (TGI). Utilized technical manuals, block diagrams, NAVSEA Directives, electrical schematics, and blueprint drawings to rapidly isolate repair requirements, and establish inspection and audit parameters. Reviewed submarine work completions, OQE documentation, and certification.
Inspections performed in accordance with Technical Work Documents, Design Drawings (JEDMICS, ATIS), Engineering Tests, Process Instructions, Military Specifications and Manufacturer’s Instruction Books. Tests are witnessed and certified in accordance with NAVSEA Instructions, Test Procedures, Test Specifications and Shop Test Documents. Performed Quality Performance Systems (QPS) data entries and related tasks. Analyzed quality data to detect unsatisfactory trends or weaknesses in the company's quality or inspection system. Identified and provided performance assessments.
Maintained reentry control of SUBSAFE components and documented the required attributes indicated on the Reentry Control Criteria Sheets. All SUBSAFE certification documents audited for dimensional, material, torquing, marking, assembly and testing requirements. Applied the technical requirements of blueprints, design sketches, military specifications, and manufacturer’s instructions. Witnessed and coordinate critical evolutions such as SUBSAFE joint make-up, steam plant cleanliness closeouts, and maintenance, installation, and repair of the propulsion reduction gear, combat weapon systems. Performed quality assurance checks of pre-fabricated piping and shipboard installations.
Reviewed Objective Quality Evidence (OQE) quality assurance documentation for accuracy and conformity during the production phase of work to ensure proper tolerances and working criterion meet specified requirements. Used checklists and attribute systems to perform product verification inspections to determine compliance of work with the quality and standards and prevent defects. I follow the policy of verbatim compliance. Utilized technical writing skills to write detailed discrepancy reports, feedback reports, and deficiency logs to address instances of failure, non-conformity, and departure from specification and submit them to the cognizant technical code for evaluation to address situations where work cannot be performed as written. Trained on radiological work practices and procedures in direct support of maintenance associated with nuclear-powered ships and submarines. Training in nuclear power manual, radiation control, radiacs, exposure detection, and exposure reduction.
Reduced defects in production releases by implementing rigorous testing procedures.
Education
Bachelor of Science Degree - Interdisciplinary Studies, Global Engineering
Old Dominion University
Norfolk, VA
12.2010
Skills
Detail-oriented
Time management
Analytical thinking
Problem-solving skills
Timeline
Quality Assurance Specialist
Mid-Atlantic Regional Maintenance Center
08.2011 - 12.2022
Ship Systems Inspector
Norfolk Naval Shipyard
01.2011 - 08.2011
Nuclear Marine Machinist/ Submarine Refueling
Norfolk Naval Shipyard
01.2010 - 12.2010
Physical Science Technician
Norfolk Naval Shipyard
07.2009 - 12.2009
Senior Quality Assurance Analyst
Electric Boat
03.2004 - 12.2008
Bachelor of Science Degree - Interdisciplinary Studies, Global Engineering
Old Dominion University
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