Kaloyan Slavchev
San Diego,CA
Summary
Dynamic professional with a proven track record in the service industry, spanning over a decade. Confident in restaurant operations, spirit knowledge, and organization. Excels in creating memorable dining experiences, while effectively multitasking in high-pressure environments. Committed to delivering excellence in every aspect of service.
Overview
14
14
years of professional experience
Work History
Consultant
Restaurants & Bars
San Diego, LA, Chicago
01.2021 - Current
- Trained staff on current market trends.
- Specialized in building out additive-free tequila offerings.
- Expanded and improved the existing bar selection, from spirits to the beer list.
- Provided advice on design and marketing approach, promotional initiatives, and other areas of improvement.
Server
Restaurant Curadero, Kimpton Hotels & Restaurants
San Diego
12.2017 - 09.2020
- Verified that all dishes served met the quality standards established by the restaurant's management.
- Excelled at upselling spirits and entrées, with extensive knowledge of the menu and specials.
- Trained new waiters on food service procedures and customer service standards.
- Provided assistance in resolving customer complaints in a professional manner.
Room Service Server, Banquet Server, FOH Server
Bahia Resort Hotel
05.2017 - 12.2017
- Take food orders by phone, inform guests of menu items and make adequate suggestions to stimulate sales
- Prepare food trays, deliver orders in a timely manner, neatly set up tables in rooms to create a restaurant-like dining experience, and ensure all equipment is recollected around the property
- Served breakfast, lunch, and dinner shifts in the restaurant, including VIP guest reservations
- Served weddings, corporate meetings, and other events throughout the property
Catering/Deliveries/Serving
Caffé Baci Catering
08.2013 - 04.2014
- Preferred caterer for two major accounts; Responsible for inventory & next day orders
- Prepare orders, arrange sandwich & dessert baskets, set up hot breakfast & lunch buffets, deliver and coordinate orders
- Host, set up and direct private catering events
Fine Dining Server & Caterer
Wolfgang Puck Catering
09.2011 - 04.2013
- Ensure a smooth and enjoyable dining experience for guests.
- Set tables, decorate, and set up venues for cocktail receptions, corporate events, meetings, fundraisers, and movie premieres with 10 to 1,000 guests.
- Carry trays and serve restaurant-quality cuisine according to established dining etiquette, including salad prep, plating, and beverage service.
- Responsible for reporting guests' food and drink consumption to the billing department.
- Organize storage room shelving racks and plate carts, polish silverware and glassware, manage clean and used linen, and carry supplies to and from the venue.
Skills
- Experienced in fine dining
- Quick learner
- Interpersonal skills
- Extensive training in customer service and conflict resolution
- Safety training
- Organized and able to multitask
- Menu development
- Inventory management
- Upselling techniques
Timeline
Consultant
Restaurants & Bars
01.2021 - Current
Server
Restaurant Curadero, Kimpton Hotels & Restaurants
12.2017 - 09.2020
Room Service Server, Banquet Server, FOH Server
Bahia Resort Hotel
05.2017 - 12.2017
Catering/Deliveries/Serving
Caffé Baci Catering
08.2013 - 04.2014
Fine Dining Server & Caterer
Wolfgang Puck Catering
09.2011 - 04.2013
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