Xyaonte Cook
Chicago,United States
Summary
Dynamic community outreach specialist with a proven track record at Hug A Child NFP, adept at program development and client assessment. Skilled in resource coordination and active listening, I successfully guided individuals towards independent living while fostering self-esteem and healthy coping strategies. Committed to impactful change and enhancing community awareness on domestic violence prevention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Violence Prevention Community Outreach
Hug A Child NFP
Chicago, IL
09.2023 - Current
- Facilitated group discussions designed to encourage creative thinking among team members.
- Supported individuals in identifying personal strengths, weaknesses, interests, values, motivations, and career aspirations.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Developed outreach programs designed to raise awareness about domestic violence prevention efforts within the community.
- Maintained records documenting all activities associated with carrying out responsibilities as a Violence Prevention Specialist.
- Guided clients through transition to independent living within community.
- Connected individuals with relevant community resources and coordinated referrals.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Helped individuals address disabilities and put together career plans.
- Monitored progress of mentees against established goals.
- Developed strategies to help young people develop self-esteem and healthy coping skills.
- Actively listened to concerns expressed by participants during conversations.
Food Service Worker
Taco Bell Restaurant
Chicago, IL
01.2024 - 03.2025
- Maintained accurate records of sales transactions for end-of-day reports.
- Collaborated with other kitchen staff to streamline food preparation processes.
- Conducted routine checks to ensure food items were stored properly.
- Measured ingredients required for specific food items being prepared.
- Monitored food temperatures to ensure safety and quality standards were met.
- Responded quickly to any requests from wait staff or management.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Food Runner
Gibson's Steakhouse
Chicago, IL
03.2018 - 12.2020
- Maintained cleanliness and organization of serving stations and dining areas.
- Stocked service stations with ice, napkins and straws.
- Filled and served various beverages for customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Sanitized surfaces after each use following standard sanitation practices.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Executed proper techniques when preparing menu item ingredients.
- Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
- Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
- Followed recipes to prepare sauces, soups, salads, and other dishes according to established standards.
- Discarded outdated or spoiled food items from storage areas regularly.
- Monitored food supplies and inventory levels and communicated needs to supervisors.
Education
High School Diploma -
Institutional Leadership And Justice Academy
Chicago, IL06-2018
Social Services
National Louis University
Chicago, ILSkills
- Community outreach
- Program development
- Client assessment
- Data documentation
- Resource coordination
- Food safety
- Active listening
- Team collaboration
- Conflict resolution
Certification
Food Handling Certification
Safe Serve Certification
Mental Health CPR
Timeline
Food Service Worker
Taco Bell Restaurant
01.2024 - 03.2025
Violence Prevention Community Outreach
Hug A Child NFP
09.2023 - Current
Food Runner
Gibson's Steakhouse
03.2018 - 12.2020
High School Diploma -
Institutional Leadership And Justice Academy
Social Services
National Louis University
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