XZandra Coulsby

Customer-focused professional with extensive experience in hospitality and guest services, complemented by a strong background in caregiving. Skilled in delivering exceptional guest experiences, managing front desk operations, supervising staff, and ensuring high standards of cleanliness and safety. Adept at handling inquiries, resolving concerns, and maintaining positive client relationships. Highly organized, detail-oriented, and proficient in Microsoft Office, with certifications in Food Safety, First Aid, and CPR.

• Food Safety Certification
• February 2025 to Present
• Proper receiving, storing, preparing, and serving of food.
• Maintaining safe cooking and holding temperatures.
• Preventing cross-contamination and practicing proper sanitation.
• Personal hygiene standards, including handwashing and glove use.
• Allergen awareness and safe food labeling.
• Recordkeeping for temperature logs, cleaning schedules, and inspections.
• First Aid Certification
• February 2025 to February 2027
• Assessing emergency situations and ensuring scene safety.
• Controlling bleeding, treating shock, and stabilizing fractures or sprains.
• Providing care for burns, cuts, and other common injuries.
• Responding to choking incidents for adults, children, and infants.
• Recognizing and managing medical emergencies such as allergic reactions, seizures, strokes, and heart attacks.
• Basic wound care and infection prevention.
• CPR Certification
• Recognizing cardiac arrest, respiratory distress, and choking emergencies.
• Performing high-quality CPR for adults, children, and infants.
• Using an Automated External Defibrillator (AED).
• Providing rescue breaths and chest compressions effectively.
• Coordinating with emergency medical services (EMS).
• Following the most current American Heart Association (AHA) or American Red Cross guidelines.