Xzavier Rodriguez
Providence,RI
Summary
Dynamic and reliable professional with a strong background in customer service and patient transport at Southcoast Health. Proven ability to enhance patient safety and satisfaction through effective communication and teamwork. Skilled in time management and equipment management, ensuring efficient operations and a welcoming environment for all, Along with supervisor capabilities and leadership.
Overview
3
3
years of professional experience
Work History
Transport Aide
Southcoast Health
Fall River, MA
05.2024 - 12.2025
- Assisted with patient transport between departments, ensuring timely and safe movement.
- Collaborated with healthcare staff to streamline transportation requests and improve efficiency.
- Communicated effectively with patients, providing comfort during transport processes.
- Demonstrated exceptional customer service skills when interacting with patients, families, and medical staff during transports.
- Provided timely and accurate documentation of each transport, ensuring seamless communication among healthcare providers.
- Assisted in maintaining clean and sanitized transport equipment, promoting a healthy environment for patients and staff.
- Enhanced patient safety during transport by diligently following established protocols and guidelines.
- Maintained a safe working environment by regularly inspecting and reporting any potential hazards related to transport operations.
Sales Associate
The Home Depot
Somerset, MA
03.2023 - 04.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained product displays and inventory, ensuring accurate stock levels.
- Provided product knowledge to customers, promoting informed purchasing decisions.
- Collaborated with team members to optimize store layout for improved sales flow.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School Diploma -
Hope Highschool
Providence, RI06-2021
Skills
- Adaptable schedule
- Customer service
- Bedside manner
- Staff coordination
- Equipment management
- Mortuary collaboration
- Visitor assistance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Heavy lifting
- Health and safety compliance
- Task prioritization
- Self motivation
- Supervision
Timeline
Transport Aide
Southcoast Health
05.2024 - 12.2025
Sales Associate
The Home Depot
03.2023 - 04.2024
High School Diploma -
Hope Highschool