Yenifer Delgado
FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and focused to excel at prioritizing and completing multiple tasks. Resourceful employee who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve quickly. Maintains a High level of professionalism, patience and efficiency to minimize business dissatisfaction and increase business loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Financial Verification Specialist/Medical Assistant
PPFA CORP
, FL
04.2020 - Current
- Updated patient and insurance data and input changes into company computer system.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
- Liaised between physician, site of service and billing department to obtain appropriate documentation.
- Examined claims, records and procedures to grant approval of coverage.
- Handled billing related activities focused on medical specialties.
- Navigated through multiple online systems to obtain documentation.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Lead Medical Assistant
Killeen Wellness Family Practice
, TX
04.2016 - 03.2020
- Vital Patients, Address CC and HPI, Establish Reason for visits, Medical Inventory, Assist Doctor when requested in procedures and checking out patients, Administer Injections, Assist in any and all Procedures scheduled by the office
- Complete ECG, EKG, PFT, Spirometry Exams
- Mental awareness of patients actions in and out of clinic
- Assist with RPP,
- Allergy asking Testing, Nasal swab intake, Exposure Control
- Back Office Manager duties: making sure patient flow is proper for office Doctor, Arranging patient by emergency to non emergent situations, Completing
- FMLA, Disability, Physical Examination Paperwork, Assessing Doctors Notes and Providing Proper corrections for Billing
- Purposes for example ICD10/9 coding CPT codes, Verifying Insurance Eligibility
- Providing Prescription Corrections and
- Proper Dosage
- Confirming Patient Appointments.
United Healthcare Insurance Trainer
Teleperformance, United Health Care
, TX
12.2013 - 04.2016
- Teach and express the fundamentals of Compassion, Integrity, Respect, Professionalism, Commitment, and Innovation.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
- Maintained strong knowledge of UHC by participating in workshops, conferences and online education classes.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Coordinated recruitment and placement of training program participants.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Onboarded new employees in time reporting and payroll systems.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Education
Bachelor of Arts - Medical Social Work
Liberty University
Lynchburg, VA12.2024
Certificate - Medical Assisting
Tyler Junior College
Troup, TX09.2015
High School Diploma -
Miami Killian Senior High School
Miami, FL05.2013
Skills
- Referral Coordination
- Fraud Detection
- Workflow Development
- Financial Counseling
- Electronic Authorization Processing
- Insurance Terminology
- Document Management
- Data Review
- Electronic Medical Records
- Medical Terminology
- Customer Database Systems
- Communication and Interpersonal Skills
- Database Management
- Process Evaluation
- Account Reconciliation
- Adobe Software
- Training and Mentoring
- Applications Development
- Coding and Debugging
- Public Safety
- Threat Assessment
- Record Keeping
- First Aid
- Emergency Response
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Medical Assistant (CMA)
- CPR/AED Certified
- Dreamweaver (Coding) Certified
- ROTC Army Leadership Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everyone you will ever meet knows something you don’t.
Bill Nye, the Science Guy
Timeline
Financial Verification Specialist/Medical Assistant
PPFA CORP
04.2020 - Current
Lead Medical Assistant
Killeen Wellness Family Practice
04.2016 - 03.2020
United Healthcare Insurance Trainer
Teleperformance, United Health Care
12.2013 - 04.2016
Bachelor of Arts - Medical Social Work
Liberty University
Certificate - Medical Assisting
Tyler Junior College
High School Diploma -
Miami Killian Senior High School
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