Yohana Gonzalez Saravia
Huntington Station,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
TJX Companies
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Floor Associate
TJX Companies
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
- Collaborated with team members to achieve daily sales targets and contribute to store's overall success.
- Improved store cleanliness and organization, leading to more appealing shopping environment.
Education
Associate of Arts -
SUNY, Farmingdale
Farmingdale, NY06.2026
Medical Assistant - Medicine
Hunter Business School
Levittown, NY09-2025
High School Diploma -
Walt Whitman High School
Huntington Station, NY06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
Accomplishments
-Volunteered at my local church for donations to the homeless.
-Graduated High School with honors
-Associate's degree at Farmingdale State College
Certification
Certified in the training program workplace bloodborne pathogens (OSHA).
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
TJX Companies
11.2021 - Current
Sales Floor Associate
TJX Companies
11.2021 - Current
Associate of Arts -
SUNY, Farmingdale
Medical Assistant - Medicine
Hunter Business School
High School Diploma -
Walt Whitman High School
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