Y Nguyen
Oakton,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
2
2
years of professional experience
Work History
Internship at a dentist's office front desk
Fair City Mall Dental Care
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Team Leader
National Children's Hospital(House Funding Program
09.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to brainstorm ideas for fundraisers
- Built strong relationships with donors through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Encourage team members to reach out to people for their own individual fundraising besides the team's fundraiser
Passion Project
Myself
06.2023 - Current
- Handmade gifts to give out to kids
- Visited orphanages and donated
- Engage with the kids at the orphanages
- Bought hot meals to give out to homeless people
Morgan's Message At-Large Ambassador
Morgan's Message Organization
06.2023 - Current
- Meet monthly with other ambassadors
- Spread awareness
- Discuss how to help others in hard times
- Volunteer to help with events
Intern
Sully Historic Site
05.2023 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in person to provide information.
- Collaborated with senior management on new initiatives to build confidence.
- Studied the site and learned how to give tours
- Provided help for events at the site
DECA Team Member
Oakton DECA
09.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Competing in DECA competition
- Organizing events for awareness
- Volunteer to help teachers
Volunteer
Community Centre
09.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Sport Manager
Westfield Highschool
02.2023 - 06.2023
- Built trust with athletes and coaching staff by being courteous, respectful, responsible, and professional at all times.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Arranged transportation for athletes to participate in away games, tournaments, and other events.
- Kept schools for every game
- Provided water on breaks for players
Lacrosse Player
Westfield Highschool
02.2022 - 06.2022
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Attended all practices, meetings, and workouts on time.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Competed in multiple state and regional competitions, achieving top results.
- Collaborated with coaches, nutritionists and physiotherapists to support continuous improvement.
Education
No Degree -
Oakton Highschool
Oakton, VA06.2024
Skills
Communication
Leadership
Problem-Solving
Critical-Thinking
Bilingual
Adaptability
Teamwork
Creativity
Time Management
Baking
I love baking and cooking and I have thought about making my own food to pass out to homeless people before for my passion project but I would like to perfect my skills first because I would like people to actually their food.
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Internship at a dentist's office front desk
Fair City Mall Dental Care
10.2023 - Current
Team Leader
National Children's Hospital(House Funding Program
09.2023 - Current
Passion Project
Myself
06.2023 - Current
Morgan's Message At-Large Ambassador
Morgan's Message Organization
06.2023 - Current
Intern
Sully Historic Site
05.2023 - Current
Sport Manager
Westfield Highschool
02.2023 - 06.2023
DECA Team Member
Oakton DECA
09.2022 - Current
Volunteer
Community Centre
09.2022 - Current
Lacrosse Player
Westfield Highschool
02.2022 - 06.2022
No Degree -
Oakton Highschool
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