Michael Mensah
Hagerstown,Maryland
Summary
Dedicated and experienced Microsoft SQL Server Database Administrator with 7 years of expertise in administering, installing, and maintaining database systems. Proven ability to ensure data security, implement performance enhancements, and troubleshoot incidents within SLA timeframes. Adept at collaborating with cross-functional teams to ensure optimal database functionality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SQL Server Database Administrator
Adapt Health LLC
10.2018 - Current
- Administered, installed, and maintained SQL Server database systems, primarily focusing on SQL Server 2016 and higher versions.
- Acted as the first responder for incidents, outages, and change requests, effectively minimizing downtime and ensuring prompt resolutions.
- Managed a queue of tickets, addressing incidents, problems, requests, and changes within established SLAs while emphasizing long-term solutions.
- Configured, maintained, and monitored database security measures, ensuring data privacy and integrity.
- Monitored database performance, implemented performance-enhancing changes, and applied patches and updates as necessary.
- Collaborated with System Administrators to design, optimize, and maintain database hardware for optimal performance.
- Conducted regular tests and evaluations to ensure compliance with industry regulations, particularly HIPAA.
- Contributed to team efforts by sharing troubleshooting insights and participating in on-call rotations.
- Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
SQL Server Database Administrator
Dicom Transportation Group
06.2016 - 10.2018
- Leveraged 7 years of experience to oversee administration, installation, and maintenance of SQL Server database systems.
- Collaborated with cross-functional teams to troubleshoot incidents, identify root causes, and implement effective solutions.
- Ensured compliance with industry standards by configuring and maintaining robust database security protocols.
- Monitored database performance, identifying bottlenecks and implementing necessary optimizations.
- Played a key role in applying patches, updates, and version upgrades to maintain optimal database health.
- Participated in regular testing and evaluations to uphold data security, privacy, and integrity.
- Provided expertise in database hardware design, working alongside System Administrators to ensure peak performance.
- Followed standard practices for migrating changes to test and production environments.
Education
Bachelor of Science - Business Administration
University of Phoenix
La Mirada, CA2012
Bachelor of Science - Economics
University of Cape Coast
Cape Coast, Ghana2006
Skills
- Database Management: Microsoft SQL Server 2016 and higher
- Troubleshooting: First-responder for incidents and outages
- Security: Database security configuration and maintenance
- Performance Optimization: Database performance monitoring and enhancements
- Compliance: Industry standards and regulations (HIPAA)
Certification
- Azure Fundamentals
- PSM1
- Service Now - In progress
Timeline
SQL Server Database Administrator
Adapt Health LLC
10.2018 - Current
SQL Server Database Administrator
Dicom Transportation Group
06.2016 - 10.2018
Bachelor of Science - Business Administration
University of Phoenix
Bachelor of Science - Economics
University of Cape Coast
- Azure Fundamentals
- PSM1
- Service Now - In progress
Similar Profiles
Valerie L. AlarconValerie L. Alarcon
Customer Service Representative at Adapt Health LLCCustomer Service Representative at Adapt Health LLC
Mitzy LiscanoMitzy Liscano
Branch Manager at Adapt Health, LLCBranch Manager at Adapt Health, LLC
Donna ConroyDonna Conroy
Customer Service Representative at HEALTH COMPLEX DBA ADAPT HEALTHCustomer Service Representative at HEALTH COMPLEX DBA ADAPT HEALTH