Yabel Prado

Senior Office Assistant

Laredo Police Department

03.1999 - 10.2025

Developed and maintained filing systems for sensitive law enforcement documents.
Assisted in preparation of reports and presentations for departmental review.
Trained new staff on office protocols and administrative best practices.
Served as liaison between officers, community members, and external agencies.
Optimized document storage by digitizing paper records using scanning technology and maintaining organized electronic file systems.
Contributed to a positive workplace culture by organizing team-building events and celebrations for special occasions.
Enhanced team productivity by providing administrative support, including scheduling, travel coordination, and meeting preparation.
Maintained a professional office environment through attention to cleanliness, organization, and aesthetics.
Collaborated with cross-functional teams to streamline workflow processes, resulting in increased efficiency across departments.
Developed and maintained standard operating procedures for the office, ensuring consistency and compliance with company policies.
Managed sensitive information with discretion while following strict confidentiality protocols as required within the company''s guidelines.
Prioritized tasks effectively under tight deadlines while ensuring accuracy and attention to detail in all deliverables.
Reviewed files, records and other documents to obtain information to respond to requests.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Edited and proofread documents for accuracy and completeness.
Assisted with onboarding of new employees.
Edited documents to keep company materials free of grammar errors.
Streamlined office procedures to enhance efficiency in daily operations.
Compiled and analyzed data to produce reports.