Yachica Nicholson
Watervliet
Summary
Healthcare professional with over 10 years of experience as a Certified Nursing Assistant, providing exceptional patient support. Proficient in direct care and administrative tasks, including patient registration, scheduling, and insurance assistance. Recognized for strong communication skills and reliability, enhancing patient experiences in clinical and office environments. Currently pursuing further education in nursing to expand expertise in the healthcare sector.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Eddy Village Green
Cohoes
03.2020 - Current
- Provided personal care assistance to elders while maintaining high standards of nursing care.
- Worked within a self‑managed team to create a warm, home‑like environment.
- Assisted with cooking, light cleaning, and coordinating meaningful daily activities and events.
- Advocated for elders’ needs and preferences during the care planning process.
- Collaborated with the self‑directed team on conflict resolution and quality assurance.
- Ensured compliance with all regulatory and accrediting standards.
Registration Associate
Cohoes Family Care
Cohoes
01.2023 - 12.2024
- Managed incoming calls, scheduled appointments, and registered patients in a fast‑paced medical office.
- Supported a designated Care Team by assisting with administrative tasks and patient coordination.
- Documented all work accurately in the practice management system.
- Assisted patients with insurance forms, applications, and general inquiries.
- Processed cancellations, updated patient information, and ensured timely communication.
- Maintained clean, organized work areas and upheld all regulatory and compliance standards.
- Checked mail, email, and voicemail regularly and responded promptly and professionally.
Certified Nursing Assistant
Sisters of St Joseph
Latham
11.2016 - 02.2020
- Assisted with ambulation and physical therapy by performing pre-planned exercise routines.
- Assisted with daily living activities and coordinated and ensured a safe patient living environment.
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
Education
Associate of Science - Nursing Science
Maria College
Albany NY05-2027
Skills
- Patient care
- Administrative support
- Team collaboration
- Conflict resolution
- Compliance adherence
- Appointment scheduling
Timeline
Registration Associate
Cohoes Family Care
01.2023 - 12.2024
Certified Nursing Assistant
Eddy Village Green
03.2020 - Current
Certified Nursing Assistant
Sisters of St Joseph
11.2016 - 02.2020
Associate of Science - Nursing Science
Maria College