Timeline
Work History
Overview
Education
Skills
Summary
Generic

Yacorzjona Love

Customer Service
Sebring

Timeline

Deli Clerk

Publix
03.2022 - 07.2022

General Worker

School Board of Highlands County
08.2020 - 11.2021

High School Diploma -

Sebring High School
08.2014 - 05.2018

Work History

Deli Clerk

Publix
Sebring , FL
03.2022 - 07.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

General Worker

School Board of Highlands County
Sebring , FL
08.2020 - 11.2021
  • Recommended products to customers, thoroughly explaining details.
  • Updated account information to maintain customer records.
  • Developed and updated databases to handle customer data.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Provided exemplary service to students, staff and visitors.
  • Tracked meal purchases and accepted payments at cash register.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Served food according to temperature, safety and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Prepared ingredients and recipe components ahead of time.
  • Worked omelet, salad and dessert stations at busy cafeteria.
  • Monitored dining room inventory and replenished as necessary.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Education

High School Diploma -

Sebring High School
Sebring, FL
08.2014 - 05.2018

Skills

  • Dependable and Cooperative
  • Covid Symptom Screening
  • Inventory Counts
  • Daily Food Preparation
  • Proper Storage Procedures
  • Food Packaging and Labeling
  • Serving and Bussing
  • Customer Service
  • Workstation Setup and Breakdown
  • Verbal and Written Communication
  • Time Management
  • Teamwork and Collaboration
  • Cash Register Operation

Summary

  • Well-organized Deli skilled at providing customers with accurate and quick service. Offering 3 years of experience in customer service, preparing buffet food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
  • Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

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Yacorzjona LoveCustomer Service