Yacouba Diawara

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

At 16, I started my own dropshipping business to learn how e-commerce works and challenge myself outside of school and work. I handled everything myself — from finding suppliers and managing inventory to tracking customer demand and making sure orders were fulfilled on time. I built my online store, listed products, and used basic marketing strategies to drive traffic and sales.

Running this business taught me a lot about supply chain logistics, customer service, and how to stay organized while juggling multiple responsibilities. It also helped me develop real-world skills in problem-solving, time management, and financial planning.

This experience sparked my interest in operations and technology, which I’m now building on through my job with hytek finishes and upcoming college studies.

• Project Management Institute