Hardworking professional with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
The Keystone Center
Chester , PA
11.2023 - Current
Provided direct patient care and assistance to healthcare team members.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Educated patients on basic health-related topics such as nutrition, hygiene habits.
Organized supplies in order to maintain adequate stock levels throughout shift.
Helped create a safe environment by following infection control policies.
Participated in quality improvement activities within the department.
Conducted safety rounds regularly to ensure safe environment for patients.
Instructed new employees on proper techniques of performing daily tasks.
Collaborated with interdisciplinary teams to provide comprehensive care services.
Behavioral Health Technician
Mercy Fitzgerald Hospital
Darby, PA
02.2018 - 09.2024
Assessed patient behavior, reactions and responses to treatment plans.
Monitored patient safety in all areas of the facility.
Provided crisis intervention services to patients in need.
Advised clinical staff regarding appropriate interventions for behavioral issues.
Educated family members on techniques to support a patient's recovery process.
Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
Assisted in coordinating transportation for appointments outside the facility when necessary.
Provided emotional support to clients and patients dealing with difficult situations.
Documented patient behavior, interventions completed and patient response to interventions.
Mental Health Technician
University of Pennsylvania Cedar Avenue
Philadelphia, PA
09.2021 - 12.2023
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Encouraged positive behaviors through rewards systems when appropriate.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Provided education about mental illness symptoms and causes to family members of patients.
Actively participated in continuing education programs related to mental health care delivery.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.