Yadeka McLean
Bridgeport,CT
Overview
3
3
years of professional experience
Work History
CNA
Sutton Park Center For Nursing & Rehabilitation
04.2022 - 02.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered high-quality care to Type patients in hospital facility.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Sales Associate
Burlington Coat Factory Warehouse
10.2021 - 12.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
Cashier Assistant
Family Dollar
12.2021 - 11.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Trained new cashier team members in customer service and money handling processes.
- Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Resolved customer complaints with patience and professionalism, maintaining store reputation.
- Supported inventory audits, contributing to accurate stock levels and loss prevention.
- Conducted price checks for customers, facilitating smooth shopping experience.
- Assisted in training new hires, sharing best practices and company standards.
- Facilitated smooth shift changes by thoroughly communicating with incoming and outgoing staff.
- Managed returns and exchanges with focus on customer satisfaction and store policy adherence.
- Streamlined transaction times with effective cash handling and scanning techniques.
- Increased store loyalty by engaging customers with friendly and helpful service.
- Enhanced customer checkout experience by providing efficient and accurate transaction processing.
- Promoted store specials and loyalty programs to customers, enhancing sales and repeat business.
- Maintained accurate cash drawer through careful cash handling and reconciliation processes.
- Maintained clean and organized checkout area, contributing to positive shopping environment.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Assisted in inventory management, ensuring product availability and store neatness.
PCA
Community Health Group
02.2024 - 04.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Collected and transported specimens to prepare for lab testing.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Supported needs of Number+ residents under long-term care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Delivered high-quality care to Type patients in hospital facility.
Education
None - None
Titchfield High School
Port Antonio Skills
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
- Compassionate Care
- HIPAA Compliance
- Vital signs monitoring
- Meal Preparation
- End of life care
- Diabetes management
- Nutrition monitoring
- Transfer Techniques
- Seizure Precautions
- Range of motion exercises
- Feeding Assistance
- Emergency Response
- Patient Observation
- Mobility Assistance
- ADL support
- Patient Services
- Infection control standards
- Infection prevention
- Healthy meal preparation
- Qualified in patient transport
- Catheter Care
- Professional Bedside Manner
- Sterilization techniques
- Hospice and palliative care
- Information Protection
- Acute and rehabilitative care
- Vitals documentation
- Bed preparation
- Restocking supplies
- Mobility assistance aptitude
- Patient positioning understanding
- Patient hygiene management
- Monitoring patient conditions
- Feeding assistance specialist
- Basic nursing care
- Calm Under Stress
- Care Monitoring
- Empathy and Compassionate Care
- Patient-focused care
- Personal Care Aide (PCA)
- Direct Patient Care
- Patient Care
- Light Housekeeping
- Heavy Lifting
- Room Cleaning and Restocking
- Basic Life Support
- Behavior redirection
- Support Services
- Oral Hygiene
- Patient Assessments
- Preparing meals
- Transporting patients
- Personal Care Aide
- Caregiver Relations
- Infection Control
- Electronic Charting
- Client documentation
- First Aid Certification
- Patient Positioning
- Vital signs
- Nutrition and Diet
Timeline
PCA
Community Health Group
02.2024 - 04.2024
CNA
Sutton Park Center For Nursing & Rehabilitation
04.2022 - 02.2023
Cashier Assistant
Family Dollar
12.2021 - 11.2022
Sales Associate
Burlington Coat Factory Warehouse
10.2021 - 12.2022
None - None
Titchfield High School
Similar Profiles
Guadalupe Valencia ResendizGuadalupe Valencia Resendiz
Certified Nursing Assistant at Sutton Park Center for Nursing & RehabilitationCertified Nursing Assistant at Sutton Park Center for Nursing & Rehabilitation
Debbie BeckfordDebbie Beckford
Interim Administrator - LTC at Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe ParkInterim Administrator - LTC at Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe Park
Abner ZamoraAbner Zamora
Nursing Assistant at Asbury Park Nursing and Rehabilitation CenterNursing Assistant at Asbury Park Nursing and Rehabilitation Center
Jorian BenderJorian Bender
Security Guard at PepsiCoSecurity Guard at PepsiCo
Smith CadetSmith Cadet
Certified Nursing Assistant at The Residence at Summer StreetCertified Nursing Assistant at The Residence at Summer Street