Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yadelyn Nieves

Miami

Summary

Versatile professional and Legal Assistant with a proven track record, adept in legal assistance and customer service. Offering excellent communication and organizational skills, ready to excel in fast-paced legal environment and eager to learn and develop. Brings strong research and analytical abilities essential for case preparation and legal documentation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Legal Assistant/Secretary's Assistant

Cesar A. Armstrong & Associates, P.A.
03.2025 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Maintained daily report documents, memos and invoices.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.

Criminal Defense Legal Assistant

Criminal DUI & Ticket Lawyers
01.2024 - 03.2025
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys, Assistant State Attorneys, Detectives and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Prepared and filed pleadings with County and Circuit court on schedule to maximize case success.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.

Life Insurance Sales Agent

Primerica
07.2020 - 09.2021
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Followed up promptly with interested clients to close sales.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Developed sales strategies to increase sales of insurance policies.
  • Attended industry conferences to stay informed of latest products and trends.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Generated quotes and proposals for clients to match individual needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Front Desk Receptionist

Curl Whisperer Miami
08.2019 - 02.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Collected payments, processed transactions and updated relevant records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Paralegal Studies Certificate - Paralegal Studies

University of Miami
Miami, FL
09-2025

High School Diploma -

Robert Morgan Educational Center
Miami
06-2019

Skills

  • Credit and Debt Card Processing, Money Handling Abilities
  • Customer Service
  • E-Filing
  • Notary public
  • Legal/Court processes
  • Document drafting
  • Criminal Law Experience
  • QuickBooks Pro
  • Microsoft Word
  • Fast Learner
  • Document filing
  • Legal Terminology
  • Calendar Management
  • Data Entry
  • Telephone skills
  • Time Management
  • Multitasking Abilities

Certification

  • Licensed Life Insurance Agent
  • Certified Nursing Assistant
  • Notary Public

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Legal Assistant/Secretary's Assistant

Cesar A. Armstrong & Associates, P.A.
03.2025 - Current

Criminal Defense Legal Assistant

Criminal DUI & Ticket Lawyers
01.2024 - 03.2025

Life Insurance Sales Agent

Primerica
07.2020 - 09.2021

Front Desk Receptionist

Curl Whisperer Miami
08.2019 - 02.2020

Paralegal Studies Certificate - Paralegal Studies

University of Miami

High School Diploma -

Robert Morgan Educational Center

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