Job Search Status
Open to workDesired Job Title
Signal Support SpecialistWork Type
Full TimeLocation Preference
On-SiteHybridLocation: Houston, TX
Open to relocation: Yes
Open To Work
Yader Duarte
Houston,TX
Work Preference
Summary
Dedicated Signal Support Specialist with extensive experience in Tier I/II support, system imaging, and network troubleshooting. Managed Active Directory and ensured user access to critical applications while leading a team in training soldiers on communication systems. Maintained operational readiness for high-value encryption devices, contributing to mission success.
Overview
4
4
years of professional experience
Work History
Signal Support Specialist
U.S. Army
Fort Hood, TX
06.2023 - 09.2026
- Provided hands-on Tier I/II support for computers, printers, peripherals, and software issues across multiple aviation units.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Imaged and deployed Windows systems, set up user profiles and permissions, and resolved hardware and connectivity problems.
- Managed Active Directory accounts, security groups, and user permissions.
- Oversaw A365/DEPO licensing and ensured users had the correct access and applications.
- Supported workstation configuration, updates, and overall device readiness.
- Ran network cables, activated ports, and assisted with basic switch troubleshooting while working directly with NEC teams.
- Helped maintain stable connectivity for distributed users and resolved workstation network issues.
- Supported JBCP platforms and multiple radio systems, including RT-1523 and AN-PRC-162/160/117/150.
- Operated MUOS, TSM, SINCGARS, and HF systems and built mission plans using ATOM.
- Led small team, provided technical guidance, and managed daily tasks to ensure efficient operations.
- Trained soldiers and units on communication systems, encryption devices, and mission-planning tools.
- Maintained accountability for 62 communication and encryption systems valued at $946K with zero loss incidents, ensuring operational readiness.
Education
High School Diploma -
YES Prep North Central
Houston, TX06-2023
Skills
- Customer Service
- Troubleshooting support
- Problem solving
- End-user support
- Hardware diagnostics
- System imaging
- Active Directory
- Printer and Peripheral Support
- Network troubleshooting
- Networking Fundamentals
- Cable installation
- Device provisioning
- Ticketing systems
- Secure device handling
- Communications systems
- Technical training
Languages
- English
- Spanish
Mission Support
Supported IT and communications operations during EUCOM theater missions and the JTF Southern Border, as well as during field exercises and aviation operations.
Awards
- 2× Army Achievement Medal (AAM)
- Military Outstanding Volunteer Service Medal (MOVSM)
- Overseas Service Ribbon
- Army Service Ribbon
- Norwegian Foot March Badge
Timeline
Signal Support Specialist
U.S. Army
06.2023 - 09.2026
High School Diploma -
YES Prep North Central