Summary
Overview
Work History
Education
Skills
Additional Skills Information
Timeline
Generic

Yader Mineros

Orchard Beach,MD

Summary

To obtain a rewarding position with the opportunity for career advancement.

Overview

27
27
years of professional experience

Work History

HR Coordinator/ (Formerly HR Administrative Assistant)

Up To Date Laundry
11.2017 - 10.2023
  • Respond to internal and external HR related inquiries or requests and provide assistance
  • Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
  • Schedule meetings, interviews, HR events etc
  • And maintain the team’s agenda
  • Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc
  • Liaise with other departments or functions (payroll, benefits etc.)
  • Assist supervisors in performance management procedures
  • Process daily hours reports for First and Second shift
  • Process weekly temp agency reports and distribute them to all corresponding temp agencies
  • Reconcile all temp Invoices
  • Review Invoicing hours, and dollar amounts to match weekly hours reports
  • Supports the front desk office of the Human Resources Department
  • Facilitate safety training to new employees and ongoing monthly safety training
  • Documents initial complaints and or issues in employee relations matters
  • Assist with onboarding by data entry of employee information (ie
  • New hire paperwork, terminations, etc.) into the payroll system
  • Runs reports as needed
  • Assist HR Department with various things such as making copies, postings (Job postings, events, etc.)
  • Time keeping for approximately 500 employees; UTD & Temp agency employees combined.

Parts Manager/Warehouse Manager

Corman Marine Construction
Baltimore, MD
05.2014 - 09.2017
  • Process and approve daily/weekly/Monthly Invoices
  • Inventory parts control, ordered parts, i.e…Oil filters, lubricants, engine belts for heavy highway and Marine machinery
  • Processed work orders for technicians to do daily maintenance on pieces of equipment
  • Check daily hours sheets for defects and errors and create work orders for technicians to address issues with equipment
  • Inventory control of large platform barges, tugboats, 100-to 275 Ton multi-terrain and Marine Cranes
  • Worked with Yard foreman to organize Mechanic Shop/Water Docks, and storage Conexus
  • Walked around the yard and parking lot areas with a magnet to pick up any nails, and metal objects that might puncture a tire of any vehicle/equipment
  • Order office supplies, pens, notebooks, anything that is needed to run our office facilities
  • Help Superintendents reconciling their Amex card purchases.

Bilingual Spanish/English Service operations representative

United Healthcare- OPTUMRx
Elkridge, MD
01.2014 - 05.2014
  • Schedule In-Home visits to Elderly members
  • All calls were done verbatim
  • Answer incoming inquiries regarding the Health Care in-home nurse program
  • Hit daily targets of the number of outbound calls and turning them into scheduled visits
  • Supporting other services in production areas as needed.

Parts Technical Support

McClung-Logan Equipment, Company
Baltimore, MD
08.2010 - 07.2013
  • Provided technical support (including bilingual) to customers with machines down
  • Cross selling of heavy machine parts, i.e Excavators, Air compressors, Drum rollers
  • Assist manager in weekly stock ordering by doing counts of physical inventory
  • Assist Warehouse, Receive/Send out daily packages, Organization of inventory.

Parts Assistant Manager/Warehouse Manager

Volvo Construction Equipment & Services
Elkridge, MD
07.2007 - 08.2010
  • Provided insight and assistance in customer orders and inquiries
  • Process outgoing and incoming ups shipments
  • Use ATCS (Dealer Ordering System) to search for the breakdown of parts order process customer inquiries and future and pending sales/inquiries
  • Warehouse, ship out and receive in daily packages, distribute and organized stock orders.

Parts Assistant Manager/Warehouse Manager

Ingersoll Rand Construction Equipment & Services
Elkridge, MD
04.2006 - 07.2007
  • Provided insight and assistance in customer orders and inquiries
  • Process outgoing and incoming ups shipments
  • Use ATCS (Dealer Ordering System) to search for the breakdown of parts order process customer inquiries and future and pending sales/inquiries
  • Warehouse, ship out and receive in daily packages, distribute and organized stock orders.

Bilingual Help Desk Support (Temporary job through Tempt Agency)

ARINC Managed Services, LLC
Annapolis, MD
01.2006 - 04.2006
  • Provided Technical Support to Aviation Technicians for Domestic and International Airports worldwide
  • Followed up on open orders that were in queue to be serviced in a timely manner.

Personal Assistant to owner

SZCO SUPPLIES, INC
Baltimore, MD
02.2005 - 09.2005
  • Inbound/Outbound Telemarketing, responded to email inquiries, decision making
  • Attended statewide convention around the USA for telemarketing/sales preparations, Record keeping
  • Set up display and organize for convention center presentations.

Bilingual Customer Account Executive I

COMCAST CABLE
Baltimore, MD
09.2003 - 02.2005
  • Subscribed and maintained new and existing customers
  • Billing inquiries, account balance, Account collections, and troubleshooting
  • Provided Coverage for Account Associates

Call center Supervisor/ MOD/Communications Dispatcher

TAXI MANAGEMENT, INC
Baltimore, MD
08.2001 - 09.2003
  • Managed Call center Operations and provided support to 8 - 11 call center associates
  • Dispatch supervisor for Baltimore City and Baltimore County Cab drivers
  • Managed complaints for both employees and cab driver disputes.

Frontend Manager

SEARS HARDWARE
Newark, DE
01.2000 - 08.2001
  • Supervised a group of 4 to 6 cashiers on the front end
  • Head of customer relations through personal contact
  • Balanced register before and after opening/closing, safeguard keeper (full access key holder), and key carrier.

Bilingual Customer Service Rep/operator

TELE REP
Glen Burnie, MD
02.1999 - 01.2000
  • Telemarketing for multiline Call Center
  • Processed Inbound & Outbound calls
  • Processed Relay calls, Order entry for i.e., Coca-Cola, Johns Hopkins, & 700 + Companies
  • Relay service for major hospitals and healthcare systems.

Deli Prep to Assistant Store Manager

ROYAL FARMS
Glen Burnie, MD
04.1997 - 01.2000
  • Assisted Manager in overall daily store operations, Manager on duty, Merchandise ordering, store set up, multi-tasking
  • Daily store inventory count, prep store for stock order
  • Daily inventory check of Deli section including meats, breads, and condiments.

Education

CENTER OF APPLIED TECHNOLOGY NORTH
06.2000

NORTH COUNTY HIGH SCHOOL
06.2000

Skills

  • Integrity
  • Troubleshooting
  • Multitasking
  • Data entry
  • Data analysis
  • Multi-software knowledge
  • Invoicing
  • Record-keeping
  • Mindfulness
  • Relationship-building
  • Brainstorming
  • Cross-cultural communication
  • Emotional intelligence
  • Ability to work under stress
  • Persuasion
  • Active listening
  • Work ethic
  • Friendliness
  • Self-motivated
  • Stock inventory
  • Social media
  • Public speaking
  • Writing
  • Auditing
  • Payroll
  • Vendor management
  • Conflict resolution
  • Phone etiquette
  • Self-awareness
  • Translator

Additional Skills Information

Windows Outlook, Google Suite, ADP, Deluxe, NE Time Payroll Systems, Windows XP home/Professional, 07, 10, & 11, Facebook, Twitter, Instagram, Youtube, 80-90 Words per minute, Fluent in Spanish, Excellent English & Spanish written/verbal Skills, Fax Machine, Printer, Scan, All-in-one

Timeline

HR Coordinator/ (Formerly HR Administrative Assistant)

Up To Date Laundry
11.2017 - 10.2023

Parts Manager/Warehouse Manager

Corman Marine Construction
05.2014 - 09.2017

Bilingual Spanish/English Service operations representative

United Healthcare- OPTUMRx
01.2014 - 05.2014

Parts Technical Support

McClung-Logan Equipment, Company
08.2010 - 07.2013

Parts Assistant Manager/Warehouse Manager

Volvo Construction Equipment & Services
07.2007 - 08.2010

Parts Assistant Manager/Warehouse Manager

Ingersoll Rand Construction Equipment & Services
04.2006 - 07.2007

Bilingual Help Desk Support (Temporary job through Tempt Agency)

ARINC Managed Services, LLC
01.2006 - 04.2006

Personal Assistant to owner

SZCO SUPPLIES, INC
02.2005 - 09.2005

Bilingual Customer Account Executive I

COMCAST CABLE
09.2003 - 02.2005

Call center Supervisor/ MOD/Communications Dispatcher

TAXI MANAGEMENT, INC
08.2001 - 09.2003

Frontend Manager

SEARS HARDWARE
01.2000 - 08.2001

Bilingual Customer Service Rep/operator

TELE REP
02.1999 - 01.2000

Deli Prep to Assistant Store Manager

ROYAL FARMS
04.1997 - 01.2000

CENTER OF APPLIED TECHNOLOGY NORTH

NORTH COUNTY HIGH SCHOOL

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Yader Mineros