Professional with a passion for sales and customer service, as well as communication and negotiating skills. Flexible hard worker ready to learn and contribute to team success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Kid City USA
Mesquite, TX
08.2023 - 04.2024
Developed lesson plans and activities to engage children in learning.
Conducted assessments of student performance and progress.
Created a positive, nurturing environment for young students.
Assisted with toilet training and diaper changing when necessary.
Provided guidance on social development issues such as sharing, following directions.
Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
Communicated regularly with parents regarding their child's progress or behavioral issues.
Read aloud and played alphabet games to encourage early literacy.
Sparked creativity and imagination by helping children discover new things each day.
Assisted children with daily routines, including toileting, feeding, and nap times.
Created and maintained a clean, organized, and stimulating environment conducive to learning.
Sales Lead
Things Remembered
Mesquite, US
12.2021 - 12.2023
Pushed my team to achieve and exceed sales goals
Increased retail sales volume in my assigned territory by [Number]% through strategic budgeting and product promotion
Trained
Recommended brand products to customers, highlighted benefits, and redirected objections to secure more than $[Amount] in sales
Effectively up-sold and cross-sold products, resulting in increased sales and revenue
Program Coordinator
Trinity Basin Preparatory
Mesquite, US
07.2022 - 08.2023
Oversaw onboarding activities for [Number] student employees in order to prepare them for their daily tasks
Was in charge of putting in place program rules, frameworks, and toolkits to help with the change management process
Collaborated with [Type] professionals to develop and implement program objectives and plans
Pitched and developed new programming strategies and one-off feature shows to increase audience interest and diversify offerings
Set goals for myself and devised action plans to help me achieve them
Addressed and resolved technical, financial, and operational concerns working with team members and directors
Customer Service
Eva Creations
Dallas, US
02.2020 - 08.2022
Calculate the number of orders and customer information, then transfer the information to the sales department
I'm in charge of a customer's documents
I'm in charge of the client system, order tracking, and supermarket sales
I'm in charge of completing financial transactions in accordance with bank policies and procedures
Take phone calls from customers and respond to them
Double-check inventory and double-check the ship/receipt date
Customers gave me positive feedback
Cashier
Sam's Club
Dallas, US
02.2022 - 06.2022
Credit cards, checks, gift cards, and coupons were all processed by me
Educated customers about [Type] promotions to increase sales
Immediately informed the manager of any accidents, injuries, or unsafe working conditions
Processed new orders quickly and accurately, completing [Number]+ daily transactions
Used cash registers and POS systems to request and record customer orders and compute bills
Was in charge of arranging and stocking [Type] merchandise
Handled POS transactions such as checks, cash, credit card purchases, and refunds