Yadhira Baez
Haines city,FL
Summary
Dynamic and inclusive professional educator skilled in creating engaging classroom experiences that drive student success. Leveraging diverse instructional strategies to meet varied learning needs, ensuring comprehensive understanding of material. Collaborative approach and adaptability in ever-evolving educational settings, with a focus on critical thinking and communication. Strong background in developing and implementing engaging curriculum, fostering a collaborative learning environment that encourages student growth and achievement. Proficient in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.
Overview
7
7
years of professional experience
Work History
Food Preparation Worker
Tropical smoothie
04.2018 - 06.2019
- Removed trash and clean kitchen garbage containers
- Made special dressings and sauces as condiments for sandwiches
- Portioned and wrapped food or placed directly on plates for service to patrons
- Scraped leftovers from dishes into garbage containers
- Distributed food to waiters and waitresses to serve to customers
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets
- Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items
- Stored food in designated containers and storage areas to prevent spoilage
- Sliced, cut or ground meat, poultry and seafood to prepare for cooking
- Took and recorded temperature of food and food storage areas, such as refrigerators and freezers
- Cut various foods, such as fruits and vegetables, to prepare for cooking and serving
- Added cutlery, napkins, food and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens and similar establishments
Cashier
Lowes home improvement
06.2019 - 04.2020
- Greeted and informed customers of products, fostering positive store experiences
- Resolved and de-escalated issues to address customer concerns
- Delivered service excellence through all points of contact
- Enforced store safety and cleanliness standards, reducing hazards
- Built and maintained positive working relationships with co-workers
- Employed technology systems to locate products or place online customer orders
- Attended training to refresh on current procedures and learn process improvements
- Bagged or boxed merchandise and prepared packages for shipment
Package Handler
FedEx Ground
11.2019 - 05.2020
- Used padding and straps to secure items and prevent damage
- Sealed and packed products according to instructions and specifications
- Loaded and unloaded trucks by performing physically demanding tasks
- Packaged and sealed items using appropriate labels and materials
- Closed packages using sealing tape, staples and stretch wrap
- Tracked incoming and outgoing packages and transported items to appropriate warehouse locations
- Handled product returns and helped issue refunds to clients
- Cleaned and organized work areas to prevent accidents and bottlenecks
- Sorted cargo before loading and unloading
Customer Service Associate
UPS store
07.2020 - 07.2022
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Analyzed and collected customer information to prepare product or service reports
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Send out packages and would receive federal shipments
- Made appropriate account corrections to resolve customer problems
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
- Navigated multiple computer systems and applications and utilized search tools to find information
Sales Representative
T-Mobile
09.2021 - 06.2022
- Scheduled sales presentations to promote company programs and educate clients on offerings
- Advised clients regarding accounts, pricing schedules and financing options
- Handled client deposits and transactions and updated billing information in company databases
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Tracked sales numbers and issued progress reports to executives for review
- Adapted to and remained flexible in changing, fast-paced work environment
- Called and met with regular and prospective customers to build long-term customer relationships and networks
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
Bank Teller
Midflorida Credit Union
09.2022 - 10.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Teacher
Millennium Christian Academy
11.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Education
Associate In Arts (A.A.) - Nursing
Adventist University of Health Sciences
Orlando, FL01.2022
High School Diploma -
Southeastern University
Lakeland, FL08-2024
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Behavior management
- Growth mindset
- Collaborative learning
- Child development
Extra-Curricular Activities
Volleyball Team Soccer Team
Languages
Spanish
Professional Working
Timeline
Teacher
Millennium Christian Academy
11.2023 - Current
Bank Teller
Midflorida Credit Union
09.2022 - 10.2023
Sales Representative
T-Mobile
09.2021 - 06.2022
Customer Service Associate
UPS store
07.2020 - 07.2022
Package Handler
FedEx Ground
11.2019 - 05.2020
Cashier
Lowes home improvement
06.2019 - 04.2020
Food Preparation Worker
Tropical smoothie
04.2018 - 06.2019
Associate In Arts (A.A.) - Nursing
Adventist University of Health Sciences
High School Diploma -
Southeastern University
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