Yadia Medina
Colorado Springs,Colorado
Summary
Hard-Working professional with 15 years of experience and proven knowledge of customer service, data entry, and executive support. Aiming to leverage my skills to successfully fill the administration role at your company.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Receptionist
ABM Industries
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Help with the hiring process
- Translated when needed
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Surgical Coordinator
University Of Miami
03.2005 - 09.2015
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Dealt with high end athletes
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Served as a trusted resource for patients and families during emotionally challenging times, providing compassionate support and guidance throughout the surgical journey.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
Education
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2002
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Fluent in Spanish and English
- Microsoft Office, Word, Excel, Power Point and Publisher Savvy
Certification
Health Care Administration
- Certified Health Care Administration, University of Miami - June 2007
Timeline
Receptionist
ABM Industries
01.2023 - 03.2024
Surgical Coordinator
University Of Miami
03.2005 - 09.2015
High School Diploma -
G. Holmes Braddock Senior High School
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