Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Yadid Perez

San Juan Capistrano,CA

Summary

Dynamic professional with extensive experience at Rite Aid, excelling in customer service and project coordination. Proven track record of enhancing team efficiency and boosting sales through strategic planning and staff management. Adept at multitasking and maintaining high standards, contributing to improved customer loyalty and streamlined operations.

Overview

23
23
years of professional experience

Work History

Coordinator

Rite Aid
08.2002 - Current
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Pricing Accuracy

Rite Aid
08.2002 - Current
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Supervisor

Rite Aid
08.2002 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Rite Aid
08.2002 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Caregiver

Del Obispo Terraces
05.2014 - 09.2016
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.

Med Tech

Del Obispo Terraces
05.2014 - 09.2016
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.

Education

Bachelor Of Business - Business Administration

Chapman University
Orange, CA

Associate Of Business Administration - Business Administration

Saddleback College
Mission Viejo, CA
05.2014

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Project coordination
  • Presenting ideas and plans
  • Project Support
  • Staff management
  • Strategic planning
  • Event planning
  • Staff supervision

Languages

Spanish
Full Professional

Timeline

Caregiver

Del Obispo Terraces
05.2014 - 09.2016

Med Tech

Del Obispo Terraces
05.2014 - 09.2016

Coordinator

Rite Aid
08.2002 - Current

Pricing Accuracy

Rite Aid
08.2002 - Current

Supervisor

Rite Aid
08.2002 - Current

Cashier

Rite Aid
08.2002 - Current

Bachelor Of Business - Business Administration

Chapman University

Associate Of Business Administration - Business Administration

Saddleback College

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Yadid Perez