Yadiel Torres
Egg Harbor Township,NJ
Summary
Proven leader and effective problem-solver, adept in ensuring public safety and delivering top-notch customer service, as demonstrated at Island Waterpark at Showboat. Skilled in CPR/AED, with a knack for critical thinking and teamwork. Excelled in fast-paced environments, significantly enhancing guest satisfaction and safety protocols.
Overview
4
4
years of professional experience
Work History
Lifeguard
Island Waterpark at Showboat
Atlantic City, NJ
12.2023 - Current
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
Customer Service Representative
Edible Arrangements
Northfield, NJ
10.2021 - 09.2023
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
Ice Cream Server
Main Event Custard
Pleasantville, NJ
05.2020 - 08.2021
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
Bachelor Of Science - Health Sciences
Stockton University
Galloway, NJEgg Harbor Township High School
Egg Harbor, NJ06.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Patience and Empathy
- Team Collaboration
- CPR and AED Training
- Public Safety
- Public safety knowledge
- Policy Management
- Multitasking
- Teamwork and Collaboration
- Customer Service
- Critical Thinking
- Time Management
- Attention to Detail
- Decision-Making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lifeguard
Island Waterpark at Showboat
12.2023 - Current
Customer Service Representative
Edible Arrangements
10.2021 - 09.2023
Ice Cream Server
Main Event Custard
05.2020 - 08.2021
Bachelor Of Science - Health Sciences
Stockton University
Egg Harbor Township High School