YADIER MIGOYA
Miami
Summary
Detail-oriented with 3 years of experience in related roles. Industrious and dedicated with proven success . Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly Porter with commitment to delivering excellent guest experiences. Custodian adept at completing work orders efficiently and on time. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver and consensus builder. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Porter
Infiniti Coral Gables
2022.10 - Current
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Resolved guest inquiries punctually and politely for professional customer service.
- Carried and transported guest luggage for smooth check-in and check-out processes.
- Updated visitor and delivery logs for correct, current security records.
Leadership Team Member
Amazon
2020.11 - 2022.12
- Mentored and guided employees to foster proper completion of assigned duties.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Understood and followed verbal and instructions to complete work correctly.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Labor Worker
Amazon
2020.08 - 2022.12
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked fast to complete tasks and meet daily deadlines.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Worked alongside team to accomplish work goals according to schedule.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL07.2023
High School Diploma -
South Miami Senior High School
Miami, FL06.2020
Skills
- Punctual and Dependable
- Driver with experience
- Physical Agility and Coordination
- Customer Preferences
- Jobsite Safety
- Attention to Detail
- Verbal and Written Communication
- Communication Skills
- Team Leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Porter
Infiniti Coral Gables
2022.10 - Current
Leadership Team Member
Amazon
2020.11 - 2022.12
Labor Worker
Amazon
2020.08 - 2022.12
Associate of Arts - Business Administration
Miami Dade College
High School Diploma -
South Miami Senior High School
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