Conduct specialty sweeps, research assignments, background checks, social media investigation, metadata preservation and serve as resource for all investigative departments.
Coordinate plans of action with Account Manager, Investigative Advisor, and Field Operations Manager to procure valuable evidence for clients.
Communicate with clients regarding upsell opportunities, generating over $25,000 in additional revenue per month.
Achieve average work efficiency scores of over 100%.
DigiStream Investigations
Alameda, CA
Research Analyst
05.2021 - 01.2022
Job overview
Composed in-depth reports on background data and social media findings for active lawsuits, including liability claims, fraud, and worker's compensation claims.
Conducted multiple over 25 investigations per month while maintaining work quality and turnaround time.
Signed off on legal documents and completed affidavits for court proceedings, as well as testifying in courts of law for high-value cases.
St. Mary's University
San Antonio, TX
Residence Assistant
05.2019 - 01.2021
Job overview
Facilitated social, academic, and personal development of over 5,000 students of the residence halls at University.
Enforced University and Residence Life rules and policies.
Employed critical thinking in fast-paced incidents as first responder and determined emergency or medical needs.
Investigated concerns raised by students, parents, and University stakeholders.