Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yadira Cruz

Puyallup,WA

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
Elsa, TX
11.2017 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Online Shopper

Walmart
Elsa, TX
09.2021 - 12.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Developed expert knowledge of products, enabling accurate guidance for customer purchases.

Education

Weslaco High School
Weslaco, TX
08.2016

Skills

  • Order tracking
  • Payment Processing
  • Customer Service
  • Attention to Detail
  • Upbeat and Outgoing Attitude
  • Decision-Making
  • Heavy Lifting
  • Online Order Processing
  • Customer Relations
  • Prioritizing Orders
  • Online ordering familiarity
  • Flexible Schedule
  • Vendor engagement
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking and Organization

Languages

Spanish
Native or Bilingual

Timeline

Online Shopper

Walmart
09.2021 - 12.2023

Cashier

Walmart
11.2017 - 09.2021

Weslaco High School
Yadira Cruz