Dedicated and highly motivated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible with 13+ years of experience in Administrative Assistant/Executive Assistant/Customer Service, punctual and productive professional who is eager to offer my experience to your company.
Overview
12
12
years of professional experience
Work History
Administrative Assistant II to Directors
Northrop Grumman Aerospace Systems
06.2022 - 08.2024
Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
Monitored supervisor's work calendar and scheduled appointments, meetings, and travel in order to maintain efficiency in collaboration throughout the organization.
Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
Ensured accuracy in all written communications from the director's office through meticulous proofreading and editing practices.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Liaised between clients and vendors and maintained effective lines of communication.
Improved communication within the department through timely distribution of meeting agendas, minutes, and reports.
Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Coordinate team building and increased employee experience/company events
Maintained inventory of office supplies and placed orders.
Executive Assistant
Scully Sportswear, Inc.
08.2012 - 06.2022
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Coordinate team building and increased employee experience/company events
Facilitated training and onboarding for incoming office staff.
Sales and Customer Service
Education
Associate of Applied Science - Sociology
Oxnard College
Oxnard, CA
08-2018
High School Diploma -
Ukiah High School
Ukiah, CA
01-2005
Skills
Strong Organizational Skill
Bilingual - Spanish
Sales Experience
Typing Proficiency - 71 WPM
Conflict mediation
Emotional intelligence
Timeline
Administrative Assistant II to Directors
Northrop Grumman Aerospace Systems
06.2022 - 08.2024
Executive Assistant
Scully Sportswear, Inc.
08.2012 - 06.2022
Associate of Applied Science - Sociology
Oxnard College
High School Diploma -
Ukiah High School
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