Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
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Yadira Lopez

Yadira Lopez

Fontana,CA

Summary

Analytical Medical Sales Representative with a history of building strong relationships. Skilled at providing quality educational information to potential on board patients and families.

Adept at developing account strategy and sales forecasts. Business-minded Senior Sales Representative with aptitude for departmental leadership. Specialties include developing partnerships and collaborative agreements through negotiation and ensuring all services are delivered effectively.

Reliable, punctual and adaptable to changing conditions.

First-rate communicator and relationship-builder.

Experienced professional with a successful background in food and beverage service.
Adept at preparing bars, seating and supplies for special events.
Top-notch mixology skills. Familiar with wide range of beers, liquors, wine and cocktails. Work great with team members to serve customers and meet demands. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Highly-motivated, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Catering Events Lead Bartender

La Dama Mix By YariTheBartender
Fontana, California
08.2019 - Current
  • Design contracts, collect fees and book venues for events.
  • Handle client questions and concerns via different communication channels to deliver exceptional customer service.
  • Develop relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Attend and participate in industry events.
  • Coach and counsel employees to reflect company service standards and procedures.
  • Develope and implement effective marketing plans for generating event revenues.
  • Train new bartenders on drink preparation and upselling techniques.
  • Stock bar with beer, wine, liquor and related supplies.
  • Manage bar area, cocktail design and menu and handle inventory, regulation compliance and customer relationships.
  • Check customer IDs to verify legal age of customers.
  • Advertise, market and recommend drink options to guests.
  • Restock beer and liquor regularly and after special events.

Lead Bartender

La Katrina Mexican Grill
Fontana, California
10.2022 - 06.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Checked customer IDs per day to verify legal age of customers.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Monitored patron alcohol consumption to encourage safety.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Created signature beverages to increase revenue and patron loyalty.
  • Estimated daily beverage consumption to maintain proper inventory levels.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Community Liaison

Bridge Home Health And Hospice
Ontario, CA
09.2016 - 04.2019
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
  • Identified new resources within community and met with Doctors, Nurses, Social Workers, Families, Activities Directors to discuss ways to blend such capabilities with current programs.
  • Established relationships with management, local leaders and community members to achieve program objectives.
  • Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
  • Handled research and administrative tasks to support community outreach and program initiatives.
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Educated clients on options to assist in making informed decisions.
  • Created and oversaw training courses focused on team and community education.
  • Provided information to access financial assistance, legal aid or housing.
  • Delivered healthy living and disease management information to specific population groups.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Fontana High School
Fontana, CA
09.2003

Some College (No Degree) - General Studies

Chaffey College
Rancho Cucamonga, CA

Skills

  • Customer Service
  • Table Arrangements
  • Mixed Drinks Preparations
  • Cocktail List Development
  • Payment Collection
  • Stock Management
  • Event Preparation
  • Creative Mixology
  • Banquet Events
  • Fast Learner
  • Strategic Planning
  • Territory Expansion
  • Sales and Marketing
  • Customer Liaison
  • Community Networking
  • Demonstrations
  • Customer Relationship Management
  • Cold Calling
  • Lead Generation
  • New Hire Training
  • Inventory
  • Bar Service Preparation
  • Food Service
  • Outgoing Personality
  • Menu Memorization
  • Cash and Credit Transactions
  • Anticipating Guest Needs
  • Safe Serving Knowledge
  • Health Codes Compliance
  • Extensive Beer Knowledge
  • ABC Regulations
  • Responsible Alcohol Service
  • Engaging Personality
  • Staff Management
  • Proficient in Mixology
  • Point of Sale Systems
  • Handling Difficult Customers
  • Beverage Preparation
  • Marketing and Sales Experience
  • Maintaining a Clean Bar
  • Safe Food Handling Procedures
  • Special Promotions
  • Preparing Garnishes
  • Sales Goals
  • Special Requests
  • Guest Satisfaction
  • Financial Controls
  • Cash Register Operations
  • Customer Safety
  • Billing and Payment Processing
  • Hospitality Management
  • Engaging Customers
  • Mixology Techniques
  • Fluent in Spanish and English

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Lead Bartender

La Katrina Mexican Grill
10.2022 - 06.2023

Catering Events Lead Bartender

La Dama Mix By YariTheBartender
08.2019 - Current

Community Liaison

Bridge Home Health And Hospice
09.2016 - 04.2019

High School Diploma -

Fontana High School

Some College (No Degree) - General Studies

Chaffey College
Yadira Lopez