A results-driven professional seeking to leverage extensive experience in legal administration and client relations within a dynamic, people-oriented organization. Dedicated to optimizing operational efficiency, fostering strong client relationships, and contributing to the achievement of corporate objectives.
Overview
10
10
years of professional experience
Work History
Captain Legal Assistant
Bader Law
05.2023 - 03.2025
Managed a team of 2-5 legal assistants, providing leadership, mentorship, and training
Conducted comprehensive case audits to maintain compliance with legal standards
Ran detailed reports on team members' caseloads and overall performance
Conducted one-on-one meetings with team members to provide tailored feedback
Facilitated mid-year and annual performance reviews
Monitored, reviewed, and approved timekeeping records for team members
Managed a high-volume caseload of 90-100 personal injury cases, overseeing the entire case lifecycle from initiation to resolution
Engaged in bi-weekly case review meetings with attorneys, discussing strategies
Implemented process improvements within the legal team, optimizing
Fluent in Spanish and English
Computer Programs include but not limited to MS Programs and Internet
Office Word, Excel, Pixel, Micros, and Aloha formats
Time management skills
Able to perform well in a fast-paced work environment
String analytical and problem solving abilities
Reputation for displaying professionalism and concern for customer comfort
Able to stand and walk for extended periods of time
High-energy, positive team player with an excellent work ethic
Leadership and team management
Enjoy traveling and available with minimal notice
Client relations and case management expertise
Demonstrated capacity to work effectively with difficult personality types
Thrive under high-pressure
Legal Assistant
Bader Scott Injury Lawyers
04.2022 - 05.2023
Managed a high-volume caseload of 90-120 pre-suit personal injury cases
Engaged in bi-weekly case review meetings with attorneys, presenting case updates, discussing strategies, and ensuring optimal case outcomes
Coordinated with insurance adjusters, medical providers, and clients to streamline case progress and maximize settlements
Collected and reviewed medical records and bills to build strong cases for demand
Follow up with each client at least once every two weeks to provide them with updates
Maximize case value through detailed case preparation and negotiation support
Provide interpretation/translation services for the attorney
Provided consistent case updates to attorneys, facilitated client communications during negotiation, and liaised with adjusters to expedite settlements
Processed reductions, finalized settlements, and managed case disbursements efficiently
Lead Server/To-go/Expedite/Host
The Big Ketch
06.2015 - 03.2020
Education
General Education -
Georgia Perimeter College
Dunwoody, Ga
High School Diploma - undefined
Sprayberry High School
Marietta, Ga
01.2008
Skills
Attention to detail
Problem-solving
Team collaboration
Task prioritization
Activity logging
Case management support
Client relations
Exceptional telephone etiquette
MS office proficient
Document filing
Case management
File organization
Confidentiality
Client communication
Relationship building
Client service and support
Scheduling/Planning
Administrative support
Fast learner
Bilingual fluency in English and Spanish
Leadership
Excellent communication
Case management tracking
Community outreach
Time management
Positive attitude
Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Captain Legal Assistant
Bader Law
05.2023 - 03.2025
Legal Assistant
Bader Scott Injury Lawyers
04.2022 - 05.2023
Lead Server/To-go/Expedite/Host
The Big Ketch
06.2015 - 03.2020
High School Diploma - undefined
Sprayberry High School
General Education -
Georgia Perimeter College
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