Yadira Mora
Riverside,CA
Summary
Conscientious Front and Back Office Medical Assistant known for productivity and efficient task completion. Possess specialized skills in patient scheduling, medical record management, and clinical procedures. Excel in communication, empathy, and organizational abilities, ensuring seamless office operations and positive patient experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Medical Assistant
Norco Urgent Care
Norco, CA
11.2020 - 09.2022
- Verified insurance coverage and obtained authorizations for services.
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Collected co-pays and payments from patients.
- Prepared patient charts with demographic data prior to each visit.
- Greeted and checked in patients, collected necessary paperwork, and updated patient information.
- Communicated with pharmacies regarding prescription refills or medication orders.
- Assisted in training new front office staff members.
- Scanned documents into electronic health record system.
Medical Records and Back Office Medical Assistant
Heacock Urgent Care
Moreno Valley, CA
08.2020 - 10.2020
- Communicated with doctors' offices to obtain medical records for patients.
- Provided clerical support to the back office staff by completing forms, entering data into electronic health records system and maintaining logs and records of patient visits.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Reviewed charts before each appointment for accuracy and completeness of information.
- Collected specimens such as urine samples, blood work or other tests for laboratory analysis.
- Assisted physicians with minor procedures such as dressing changes or injections.
Medical Transcriptionist
Lalama Chiropractic
Fontana , CA
06.2020 - 07.2020
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
- Utilized multiple computer applications to complete work assignments accurately and efficiently.
- Conducted quality control checks on completed reports and corrected errors as needed.
- Collaborated with other departments to ensure accurate completion of all transcription tasks.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Performed administrative duties such as filing, faxing, data entry. as necessary.
Education
Vocational Nursing Program -
Concorde Career College
San Bernardino, CA04-2023
Medical Assistant Certication -
Summit College
San Bernardino, CA07-2020
High School Diploma -
John W. North High School
Riverside, CA05-2019
Skills
- Filing systems
- Document Scanning
- Vital signs measurement
- HIPAA Regulations
- EKG procedures
- Laboratory procedures
- Specimen Collection
- Front Office Support
- Patient Scheduling
- Appointment management
- Medical Terminology
- Quick problem solver
- Medical records confidentiality
- Certified in Basic Life Support (BLS)
- Medical Transcription
- Insurance Verification
- Patient Registration
Languages
Spanish
Professional
Certification
- CPR/BLS
Timeline
Front Office Medical Assistant
Norco Urgent Care
11.2020 - 09.2022
Medical Records and Back Office Medical Assistant
Heacock Urgent Care
08.2020 - 10.2020
Medical Transcriptionist
Lalama Chiropractic
06.2020 - 07.2020
- CPR/BLS
Vocational Nursing Program -
Concorde Career College
Medical Assistant Certication -
Summit College
High School Diploma -
John W. North High School
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