Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yadira Munoz

Kenewick,Washington

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Salesperson

Blue Dog Rv
Pasco , WA
2022.12 - 2023.05
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with their RV purchase
  • Maintained accurate records of customer interactions and transactions.
  • Developed eye for detail and suggested accessories to complement purchase.

Receptionist

Blue Dog Rv
Pasco , WA
2021.05 - 2022.11
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Updated daily log book with information about visitors entering the premises.

Detail Specialist

Blue Dog Rv
Pasco , WA
2018.03 - 2021.04
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Vacuumed carpets, furniture, and upholstery.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Provided excellent customer service when interacting with customers or colleagues.
  • Maintained janitorial closets in a clean, organized manner.

Education

High School Diploma -

Southridge High School
Kennewick, WA
2015-01

Skills

  • Customer care
  • Account Management
  • Multi-line telephone skills
  • Supply Restocking

Languages

Spanish
Professional
English
Professional

Timeline

Salesperson

Blue Dog Rv
2022.12 - 2023.05

Receptionist

Blue Dog Rv
2021.05 - 2022.11

Detail Specialist

Blue Dog Rv
2018.03 - 2021.04

High School Diploma -

Southridge High School
Yadira Munoz