Yadira Munoz
Kenewick,Washington
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Salesperson
Blue Dog Rv
Pasco, WA
12.2022 - 05.2023
- Provided personalized service to build relationships with customers.
- Performed regular follow-ups with clients to ensure satisfaction with their RV purchase
- Maintained accurate records of customer interactions and transactions.
- Developed eye for detail and suggested accessories to complement purchase.
Receptionist
Blue Dog Rv
Pasco, WA
05.2021 - 11.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
Detail Specialist
Blue Dog Rv
Pasco, WA
03.2018 - 04.2021
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Provided excellent customer service when interacting with customers or colleagues.
- Maintained janitorial closets in a clean, organized manner.
Education
High School Diploma -
Southridge High School
Kennewick, WA01-2015
Skills
- Customer care
- Account Management
- Multi-line telephone skills
- Supply Restocking
Languages
Spanish
Professional
English
Professional
Timeline
Salesperson
Blue Dog Rv
12.2022 - 05.2023
Receptionist
Blue Dog Rv
05.2021 - 11.2022
Detail Specialist
Blue Dog Rv
03.2018 - 04.2021
High School Diploma -
Southridge High School
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