Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yadira Ponce

Glendale Heights,IL

Summary

Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning.

Overview

6
6
years of professional experience

Work History

Dietary Aide

Bob Terry
01.2023 - Current
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Contributed to the development of new menu items that aligned with current nutritional guidelines and patient preferences.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Cleaned and organized kitchen, dining and service areas.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
  • Educated patients about the importance of proper nutrition for overall health improvement and disease management.

Barista

Michele Gomez
05.2018 - 11.2023
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Promoted additional items with beverages, increasing store sales.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Education

High School Diploma -

Glenbard North
Carol Stream, IL

Esthetician License - Esthetics

Cosmetology And Spa Academy
Schaumburg, IL
09.2023

Skills

  • Food presentation
  • Computer Skills
  • Nutrition
  • Ingredient Preparation
  • Food Handler Certification
  • Heavy Lifting
  • Cooking techniques
  • Daily specials memorization
  • Food Production
  • Meal Planning
  • Cleaning and sanitizing
  • Patient Communication
  • Nutrition knowledge
  • Verbal Communication
  • Therapeutic Diets
  • Problem-Solving
  • Time Management
  • Money Handling
  • Food Safety
  • Organizational Skills
  • Social Perceptiveness
  • Analytical and Critical Thinking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dietary Aide

Bob Terry
01.2023 - Current

Barista

Michele Gomez
05.2018 - 11.2023

High School Diploma -

Glenbard North

Esthetician License - Esthetics

Cosmetology And Spa Academy

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Yadira Ponce