YADIRA SANTARROSA
BAKERSFIELD,CA
Summary
Effective communicator, with a positive attitude, prepared to start a long-term commitment to the medical field Ability to thrive in a very fast paced medical environment, working as a team player with a great attitude and goal-oriented mentality Medical student that retains the knowledge taught in the classroom setting, and displays the ability to apply those skills in the actual work environment
Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
Burlington
01.2021 - Current
- Provided customer service to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Medical Assistant
Heart Vascular and Leg Center
01.2023 - 12.2023
- Working both front and back office, calling and confirming appointments, greeting patients as they walked in, data entry, filing, insurance verification, taking payments, back-office duties included rooming patients, obtaining accurate vital signs, sterilization techniques, and translated in Spanish/English for both patient and staff members
Education
High School Diploma -
Golden Valley High School
Medical Assistant Diploma - Medical Assistant
UEI College
Bakersfield, CA03.2023
Skills
- Vision Testing
- Intravenous Blood Draws
- Medical Receptionist
- General Computer Skills
- Measuring Patient Vitals
- Administering Injections
- Infection Control Procedures
- Updating Medical Charts
- Excellent Patient Care
- Capillary Punctures
- Preparation of Medical Trays
- First aid certification
- Customer service
- Patience and empathy
- CPR certified
- Friendly and helpful
- Multitasking capacity
- Cash handling
Certification
- HIPAA Certificate, UEI College, 01/01/23
- CPR-BLS, UEI College, 01/01/23
- OSHA Certificate, UEI College, 01/01/23
Timeline
Medical Assistant
Heart Vascular and Leg Center
01.2023 - 12.2023
Customer Service
Burlington
01.2021 - Current
High School Diploma -
Golden Valley High School
Medical Assistant Diploma - Medical Assistant
UEI College
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